Middle System Administrator

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

What You’ll Do

• Ensure technical support, productivity, and employee satisfaction
• Operate as Level 2 Support within a multi-level, distributed IT department
• Provide on-site and remote troubleshooting and technical support
• Prepare and ship technical equipment
• Diagnose and resolve software and hardware issues
• Follow and enforce IT security policies
• Collaborate with the Information Security team on incident analysis
• Manage the procurement of hardware and other IT services
• Oversee and maintain the software licensing process

What You Bring

• Experience managing Windows 11 Pro endpoints using Unified Endpoint Management (UEM) tools
• Ability to troubleshoot wired and wireless LAN and Internet connectivity issues
• Familiarity with typical Internet applications and protocols
• Time management skills to prioritize tasks and respond efficiently
• Problem-solving mindset with a proactive approach to troubleshooting
• Availability to work on-site
• Eagerness to learn and adapt to new technologies
• Team player with a collaborative mindset

Nice to Have

• Experience with macOS and Linux endpoints
• Experience with Workday administration

English level

Upper-Intermediate

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel 

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Client-provided location(s): Sofia, Bulgaria

Job ID: 5638728004

Employment Type: OTHER

Posted: 2025-09-12T23:32:39