We’re looking for an Associate System Administrator (Brazil) to join our team. This could be the perfect opportunity if you’re looking for a workplace that values collaboration, growth, and a supportive environment.
Work at Exadel - Who We Are
We don’t just follow trends—we help define them. For 25+ years, Exadel has transformed global enterprises. Now, we’re leading the charge in AI-driven solutions that scale with impact. And it’s our people who make it happen—driven, collaborative, and always learning.
Requirements
- Experience managing Windows 11 Pro endpoints using Unified Endpoint Management (UEM) tools
- Ability to troubleshoot wired and wireless LAN and Internet connectivity issues
- Familiarity with typical Internet applications and protocols
- Time management skills to prioritize tasks and respond efficiently
- Problem-solving mindset with a proactive approach to troubleshooting
- Eagerness to learn and adapt to new technologies
- Team player with a collaborative mindset
Nice to Have
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Experience with macOS and Linux endpoints
English level
Upper intermediate
Responsibilities
- Ensure technical support, productivity, and employee satisfaction
- Operate as Level 2 Support within a multi-level, distributed IT department
- Provide onsite and remote troubleshooting and technical support
- Diagnose and resolve software and hardware issues
- Follow and enforce IT security policies
- Collaborate with the Information Security team on incident analysis
- Manage the procurement of hardware and other IT services
- Oversee and maintain the software licensing process