Screening Inside Sales Representative

Help us change lives

At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

A Screening Inside Sales Representative (known internally as Screening Solutions Specialist, Remote) will drive product growth in practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening.

The Screening Inside Sales Representative role aims to enhance prospective relationships and increase the volume of quality virtual customer touchpoints to drive growth and revenue while driving accountability for preventive cancer screenings in healthcare systems virtually.

• Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science's solutions.
  
  
  • Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS future pipelines.
  • Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points.
  • Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities in order to focus effort, including working with the Market team to profile accounts and generate leads.
• Develop and implement business and account plans to increase the visibility and awareness of the Company's products and maximize opportunities and sales growth.
  
  
  • Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care.
  • Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches that evaluate and address customer needs, in collaboration with a range of internal stakeholders including Cancer Screening Advocate (CSA) Medical Affairs and Marketing.
  • Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids.
  • Proactively drives business growth with new and existing customers by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.
  • Seeks regular feedback from customers about their experience, service, satisfaction and perceived value of working with Exact Sciences, including drawing on the support of the client implementation team.
• Leads the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customers satisfaction, improve patient outcomes and business opportunities for Exact Sciences.
  
  
  • Ensures execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross-functional stakeholders, including Account Managers, Area Manager, Marketing, Sales Operations and Internal Sales Support.
  • Communicates a clear and compelling description of customer needs and opportunities to internal stakeholders in order to mobilize resources and shape solutions to address current and future customer needs.
  • Ensures that the team conducts business to the highest ethical and professional standards, consistent with Extract Sciences guidelines and policies and regulatory requirements and upholding the company mission and value through accountability, innovation, integrity, quality and teamwork.

• Strong verbal and written communication skills including strong questioning and listening skills.
• Confident, professional, and creditable telephone manner or virtual presence.
• Strong presentation skills: ability to effectively convey concepts in a clear, concise and professional manner through telephone and face-to-face interactions.
• Excellent interpersonal, time management and organizational skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to work on a computer and phone simultaneously.

• Bachelor's degree Sales, Business Management, Marketing or, Science, or any other related field or 4 years relevant experience in lieu of degree.
• Expertise in computer technology that is specific to virtual sales.
• Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

• Previous sales, inside sale or account management experience.
• Experience in sales of medical devices or diagnostics.
• Experience working with primary care physician targeted customers.
• Background in commissioned, tangible product sales.
• Experience working with primary care physicians targeted customers.
• Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently in an environment of complexity and ambiguity.
• Ability to create value for others through the presentation of new processes and concepts.
• Able to productively and proactively contribute to a team environment, while demonstrating ability to manage workload and priorities independently.
• Ability to function productively within a fast-paced, multi-tasking, entrepreneurial environment.
• Ability to work on telephone and on a computer simultaneously.