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EVERFI

Senior Product Manager, Platform

Remote

EVERFI is an international technology company driving social impact through education to address the most challenging issues affecting society ranging from financial wellness to mental health to workplace conduct and other critical topics. Founded in 2008, EVERFI’s Impact-as-a-Service TM solution and digital educational content have reached more than 41 million learners globally. In 2020, the company was recognized as one of the World’s Most Innovative Companies by Fast Company and was featured on Fortune Magazine’s Impact 20 List. The company was also named to the 2021 GSV EdTech 150, a list of the most transformative growth companies in digital learning. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, as well as Advance, Rethink Education, Rethink Impact, The Rise Fund, and TPG Growth. To learn more about EVERFI and how you can #answerthecall please visit everfi.com or follow us on Facebook, Instagram,LinkedIn, orTwitter @EVERFI.

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The Senior Product Manager, Platform is responsible for product development of EVERFI's K-12 Platform. This includes leading the definition of the platform vision and the management of the platform roadmap throughout the product life cycle. Day-to-day activities include gathering and prioritizing product and customer requirements and working closely with engineering and other matrixed functions, to deliver a winning product that solves customer problems.

Responsibilities

  • Execute and manage development of new features and updated functionality in a timely and cost efficient manner.
  • Coordinate development teams through all aspects of the product's life cycle, including execution of platform vision and roadmap through delivery to end-users.
  • Continuously improve the platform experience and usability for customers and learners, in close collaboration with User Experience (UX) and Learner Experience (LX) teams.
  • Conduct market, competitor, and user feedback analysis to inform product requirements.
  • Lead meetings and organize direct interactions with internal and external customers to understand their needs, analyze proposed product requirements, assess sales and implementation potential, and as appropriate establish product market fit.
  • Define a thematic platform roadmap taking into account business goals, user needs, and data analysis.
  • Become a knowledge center of the platform.
  • Maintain and prioritize the backlog of bug fixes, new functionalities and enhancements.
  • Actively organize and manage product release timeline with project management.
  • Proactively ensure that product support teams have data and information needed to effectively support and communicate with customers. 
  • Collaborate with our product marketing team on communications and development of sales materials to position new enhancements and features to drive product demand.
  • Make recommendations to help define and refine product development processes.
  • Other duties and projects as assigned.

Skills, Experience and Qualifications

  • Bachelor’s degree preferred, or a combination of education and experience
  • 3-5 years of product management experience with web-based products or services
  • Experience working with internal and external stakeholders
  • Experience with business analysis, product requirements, use cases and user stories
  • Experience with customer relationship management system (Salesforce) and ticket management system (JIRA), preferred
  • Experience with B2B2C and/or SaaS products, preferred
  • Strong written and oral communication skills
  • Strong analytical-reasoning and problem-solving skills
  • Ability to complete work in a timely manner and adjust to quickly changing priorities
  • Experience with Agile development methodologies, Scrum preferred

Work-life, Culture, & Perks:

  • Competitive base salary and bonus potential
  • 401k program and company match
  • Comprehensive health care and excellent parental leave benefits
  • Generous PTO and holiday schedule
  • Casual work environment
  • Opportunity to work with talented people who have fun in the workplace

Company Values:

We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:

  • Relationships First
  • Demand Excellence
  • Embrace Diversity of Thought & Drive Change
  • Act Like an Owner
  • Always Show Up
  • Share the Credit
  • Require Honest & Positivity
  • Always Ask: “Did I Matter Today?”

 

 

EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.

Job ID: 4141017
Employment Type: Other