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EVERFI

Product Manager, Platform

Washington, DC

EVERFI is an international technology company driving social impact through education to address the most challenging issues affecting society ranging from financial wellness to mental health to workplace conduct and other critical topics. Founded in 2008, EVERFI’s Impact-as-a-Service TM solution and digital educational content have reached more than 41 million learners globally. In 2020, the company was recognized as one of the World’s Most Innovative Companies by Fast Company and was featured on Fortune Magazine’s Impact 20 List. The company was also named to the 2021 GSV EdTech 150, a list of the most transformative growth companies in digital learning. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, as well as Advance, Rethink Education, Rethink Impact, The Rise Fund, and TPG Growth. To learn more about EVERFI and how you can #answerthecall please visit everfi.com or follow us onFacebook(opens in new tab),Instagram(opens in new tab),LinkedIn(opens in new tab), orTwitter(opens in new tab) @EVERFI.

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The Product Manager, Platform is responsible for overseeing key features of EVERFI’s learning management platform. This includes assisting in the definition of the vision for those features and leading implementation of the feature roadmap through our product life cycle. Day-to-day activities include building and prioritizing product requirements and working closely with engineering and other matrixed functions to deliver a winning product that solves customer problems.

Responsibilities

  • Define, implement and manage the evolution of our platform survey capabilities which are critical to assessing and improving the impact of EVERFI’s courses.
  • Conduct market and competitor research in order to develop and maintain awareness of trends in measuring and assessing the efficacy of educational offerings.
  • Co-lead customer and user research to understand their needs and evaluate potential enhancements, assess their market potential and establish product market fit.
  • Coordinate across platform development teams through all aspects of your product's life cycle from communicating your vision and roadmap through to delivery to end-users.
  • Continuously improve the product experience and usability for learners and our survey developers.
  • Maintain and prioritize the product roadmap and backlog of new functionality,  enhancements and fixes with an eye towards optimizing outcomes not output.
  • Actively organize and manage product releases with engineering and project management.
  • Proactively ensure that customer support and account management teams have the data and information needed to effectively support and communicate with customers. 
  • Assist product marketing in developing communications and sales materials to drive product demand.
  • Make recommendations to help define and refine product development processes.
  • Other duties and projects as assigned.

Skills, Experience and Qualifications

  • Bachelor’s degree preferred, or a combination of education and experience
  • 4 years of product management experience with web-based products or services
  • Experience building out gap analyses, product narratives, requirements and use cases
  • Experience working with survey mechanisms and platforms such as Qualtrics or SurveyMonkey
  • Experience leveraging data sets, data quality/cleansing/cataloging/enrichment, tabular operations, data pipelines, data management and data visualization are all plusses
  • Experience with product experimentation, A/B testing, and driving data-informed roadmap decisions
  • Experience translating complex technical information to audiences of varying levels
  • Experience with B2B2C and/or SaaS products, preferred
  • Strong written and oral communication skills
  • Strong analytical-reasoning and problem-solving skills
  • Ability to complete work in a timely manner and adjust to quickly changing priorities
  • Experience with agile development methodologies

Work-life, culture, & perks:

  • Competitive base salary and bonus potential
  • 401k program and equity plan
  • Comprehensive health care and excellent parental leave benefits
  • Flexible PTO and generous holiday schedule
  • Casual work environment
  • Annual company-wide retreat
  • Opportunity to work with talented people who have fun in the workplace

Company Values:

We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:

  • Relationships First
  • Demand Excellence
  • Embrace Diversity of Thought & Drive Change
  • Act Like an Owner
  • Always Show Up
  • Share the Credit
  • Require Honesty & Positivity
  • Always Ask: “Did I Matter Today?”

 

EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.

Job ID: 3700576
Employment Type: Other