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Director of Product Design, Search

New York, NY

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee â€" whether a team member of Etsy, Reverb, Depop, or Elo7 â€" you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

Job Description

What's the role?

Search connects Etsy buyers with our diverse, creative, global marketplace. It is often the starting point for buyers to find what they come to Etsy for-from custom furniture to engagement rings. This year, we're evolving our search experience to feel more focussed, personalized, and curated than ever before. We want to help bring buyers' dreams to life by making it easy to navigate the breadth of our marketplace and the best of our seller's inventory.

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This is a full-time position reporting to the Senior Director of Product Design, of our Buyer Experience Groups and the base salary range will be 202,000.00 - 262,000.00 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and workplace safety policies here.

What's this team like at Etsy?

  • You'll join a leadership team that represents all functions that contribute to product development including of user research, product management, data analytics, and engineering
  • You'll manage a team of designers working on the search experience, and a manager who leads our Etsy Ads product, which allows sellers to market their items in search
  • In addition to working on the search customer experience, you'll work alongside expert engineers specialized in search ranking, retrieval, localization, and personalization.

What does the day-to-day look like?

  • Collaborating with cross-functional leads to craft the vision, strategy, goals, strategic roadmap, and operations of your initiatives
  • Regularly sharing work with stakeholders to provide visibility; managing relationships and collaboration across product groups working on overlapping parts of the search experience
  • Dedicating time to mentor, coach and sponsor managers and designers on your team; finding or creating career growth opportunities for members your team
  • Ensuring we are building the right products for our customers, and help teams take the best near-term steps toward their long-term vision
  • Leading regular design reviews, critiques, and brainstorming sessions for your teams
  • Work alongside the broader Design Leadership team to craft our teams' culture, processes, and tools
  • Recruiting, hiring and onboarding outstanding designers and leaders
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.


What director level at Etsy means:

  • You give direction to designers within your team, and raise the design bar by leveling up skills across all of the Product Design team
  • You have experience using data and research to inform decision making and measure outcomes
  • You can propose new, high-impact product initiatives and align your group around a vision and approach, all while taking into account capabilities and limitations of our product
  • You have a track record of leading through ambiguity and collaborating with research, analytics and engineers in a continuous delivery environment
  • You embody design quality, understand what success looks like in the ecommerce space and know how to shepherd execution to launch impactful changes to the experience
  • You regularly make use of your soft skills to persuade and build alignment: listening, consensus-building, and decision-making
  • You spend time providing leadership and mentorship to managers and designers, and recommend new methodologies and approaches for design
  • You play a lead role in forecasting, hiring, onboarding, and improving our team's culture and engagement

Qualities that will help you thrive in this role are:

  • Effective articulation of ideas, strategy and design solutions
  • Expressing feedback with kindness and candor
  • Creation of psychologically safe spaces for idea sharing, coaching and mentorship
  • Tolerance for ambiguity and healthy curiosity
  • Translation of quantitative & qualitative insights into design decisions
  • Contribution to our culture: motivation, optimism, quality, integrity

Additional Information

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska

Client-provided location(s): Brooklyn, NY, USA
Employment Type: Other