Overview
This process-focused role will actively engage with business and technical colleagues to understand needs, define requirements, model processes, and ensure the quality of documentation meets defined standards. This role will coordinate with enterprise architecture, stakeholders, and scrum teams to prioritize demands, test deliverables, and communicate release schedules.
In this role, you will act as a project/program manager to support or proxy for the product owner and facilitate workshops, stakeholder and status meetings, and prioritization/alignment discussions. Deliverables include PMO, requirement documents, specifications, process models and workflows, technical documentation, visualizations, user stories, and standards documentation. You will also serve as a librarian and central driver of internal documentation for the team and related functions.
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Responsibilities
- Act as proxy for the executive sponsor and product owner
- Work with requestors to document requirements, business value, outcomes, risks, compliance needs, and information classification
- Assist with the work intake process for the Data Management and Governance team
- Facilitate meetings with business/technical staff, leadership, and vendors to define and document processes, rules, service levels, and responsibilities
- Partner with developers to create and maintain technical documentation
Requirements
- Bachelor's degree in business, math/sciences, or related field with 8 years of experience in a similar role utilizing an architecture framework; or a Master's degree in one of these fields and 6 years of relevant experience
- Understanding of common frameworks (TOGAF, Zachman, ArchiMate)
- Strong change management skills including verbal and written communication
- Experience creating and delivering presentations, project communications, and organizational change management to all levels of management
- Strong analytical skills, including the ability to understand business needs and translate into requirements and business value (business case, BRD, Vision Scope or specifications)
- Ability to set individual priorities and drive team plans/tasks and organizational objectives
- Ability to work both independently and in a team environment
Recommended Qualifications
- 2+ years of experience developing business process framework documentation, business analysis, and SDLC artifacts in a hybrid agile-project delivery model
- Working knowledge of core business platforms (SAP, Salesforce, Adobe, Microsoft)
- Experience in quality frameworks such as LEAN/Six Sigma, PDCA, TQM or Value Analysis
- Knowledge of data structures, data warehousing, and SQL
- Familiarity with cloud computing and cloud data management tools
- Experience creating reports and analytics using Excel, Power BI, or other BI tools
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Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$90,480 - $166,400 USD
About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.