Office Clerk

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Office Clerk in Mesa, Arizona.

What you'll do:

Our office clerk provides exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.
• As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courteous, respect, and customer service to self-generate sales.
• Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.

• Strong customer service and sales skills with a proven history of success.
• Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
• Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals.
• Ability to work in a fast paced and team-centered environment.
• Ability to work weekends on a regular basis.
• Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.