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Sr. Account Executive 2, Mid-Market Sales

AT Equinix, Inc
Equinix, Inc

Sr. Account Executive 2, Mid-Market Sales

Tokyo, Japan / Remote

Who are we?

Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

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Job Summary

The Account Executive 2 sells Equinix solutions to mid-market new accounts and/or expands existing accounts. Acts as Lead or SME resource for more junior members on the Corporate Sales team. Majority of interaction with customer via phone and email. Occasional travel to local accounts.

Responsibilities
Building Customer Relationships

  • Builds and maintains relationships with key stakeholders in assigned accounts/prospects
  • Facilitates customer relationships to ensure timely resolution of customer issues
  • Conducts Quarterly Business Reviews and Leads Executive Briefings on occasion

Leveraging Internal Partners & Channel

  • Leads and drives coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliances, etc.)
  • Leverages network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts
  • Understands business drivers of accounts and leverages strategic alliances and reseller partners to penetrate accounts

Account Planning

  • Researches and documents detailed understanding of customer business and organizational landscape on select accounts as needed
  • Develops account plans focused on maintaining/growing accounts on occasion
  • Drives coordinated selling approach and account planning with global counterparts

Solution Selling

  • Identifies customer's business needs, challenges, and technical requirements and recommends to Equinix solutions
  • Leads sales pitch delivery, leveraging SEs where appropriate; adapts pitch to customer needs and persona
  • Sells full suite of Equinix offerings to include global footprint
  • Leverages external partners to drive solution development in new areas/prospects

Contract Renewals

  • Addresses high churn risk customers leveraging internal resources and external partners
  • Facilitates customer contract renewals and negotiations to protect revenue
  • Leverages internal resources to understand customers contractual obligations around notice periods, renew terms, Equinix exposure

Pipeline Management

  • Monitors and maintains status of opportunities in SFDC, following the principles of forecasting
  • Identifies at risk accounts, expiring contracts and forecast churn

Territory Planning

  • Prioritizes list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives and provide accurate forecasts

Prospecting

  • Coordinates with Opportunity Development Team on a strategy for lead & sales opportunity qualification
  • Pursues highest propensity prospects, fills the funnel with opportunities; pitching prospects and leveraging industry contact sand partners
  • Prospects account base to sell global platform and exporting outside of country

Negotiation

  • Leads commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible
  • Understands commercial levers and problem solves to make initial recommendations on deal structure

Team Lead

  • Provides guidance and subject matter expertise to more junior team members
  • Assists with onboarding and training new team members on occasion

Qualifications

  • Typically requires a Bachelor's degree and 3+ years of related experience or equivalent work experience

Translated version

職務内容

Who are we?

エクイニクスは、5大陸、55都市にまたがる世界最多のネットワークに接続されたデータセンターによって、6,000を超える世界中のトップ企業に、その顧客、従業員、パートナーとの接続の場を提供しています。日本国内のエクイニクスのオフィスおよびデータセンターは、東京と大阪に展開しており、今後はソフトウェア開発、ソフトウェア&ネットワーク アーキテクチャー、ネットワークオペレーション、クラウド&アプリケーションソリューションなどの領域においても進化を続けていきます。

情報が原動力となる世界で常に新しい分野を切り拓き拡張を続ける中、当社は業界で最高の人材を見つける決意を新たにしています。わくわくするペースの速い環境において、ビジョンをもち業界をリードする会社で働くことに情熱をお持ちの方は、ぜひ当社のチームにご参加ください。エクイニクス・ジャパンの詳しい情報は、https://www.equinix.co.jp/company/をご参照ください。

【職務内容】

・既存顧客との関係維持からの営業活動及び新規顧客開拓
・顧客の満足度を高めるためにも、顧客の抱える課題を理解し解決する
・エクイニクスの営業モデルを理解し、個人の目標を達成する
・セールスフォースドットコム(SFDC)による顧客管理

【雇用形態】 正社員
【勤務時間】 9:00~18:00(事業場外労働のみなし労働時間制適用)
【休日休暇】 <年間休日約120日以上>
・完全週休2日制(土・日・祝日)
・年末年始(12/29~1/3)
・年次有給休暇(入社日に該当日数を付与、初年度最大12日)
・病気休暇
・試験休暇
・忌引休暇、 他

【給与条件】
※候補者のご経験により考慮いたします。

・通勤交通費別途支給(上限月額5万円)
【待遇・福利厚生】
・給与改定年1回
・各種社会保険完備(雇用、労災、健保、厚生年金)
・従業員自社株式割引購入権制度
・ネクストステージチャレンジ手当/休暇(永年勤続者対象)
・公認クラブ活動支援制度
・メンタルヘルスカウンセリング
・保養施設(箱根、蓼科、富津 他)
・慶弔見舞金(結婚祝金、出産祝金、弔慰金等)、 他

ーわたしたちが大事にしていることー
「顧客満足度を高めるには、まず従業員満足度を高めること」が当社の考え方。グローバルで成長を続ける当社では、「THE Magic OF EQUINIX」というグローバルの社員間で共通の"魔法の言葉"を持ち、それをわたしたちの普段の行動指針としています。そのひとつがが「みんなのために」ひとりでやれることには限度があります。お客様をサポートするのと同じようにチームメンバーもサポートすることにより、より大きな成果を上げることができるという考え方です。

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Client-provided location(s): Minato City, Tokyo, Japan
Job ID: Equinix-699493502
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Mental Health Benefits
    • Health Reimbursement Account
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Fitness Subsidies
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Fertility Benefits
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Casual Dress
    • Snacks
  • Vacation and Time Off

    • Personal/Sick Days
    • Leave of Absence
    • Paid Vacation
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Internship Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Leadership Training Program
    • Promote From Within
    • Mentor Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program