Who are we?
Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Senior Manager (Engineering & Technical), Data Center Operations
Job Summary:
Manages supervisors, engineers, and holds ownership of critical infrastructure across each IBX site. Upholds engineering and technical standards, owns capital and operational budgets and incident management process for the sites.
Responsibilities:
Management
- Manages supervisors, engineers and project/program managers
- Manages teams to work safely, effectively and with high regard to operational standards and human error avoidance
- Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and development
Site Capacity Management
- Overall site capacity management including power utilization, customer requests and expansion reviews
Project/Infrastructure Management
- Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within all data centers in Sweden
- Owns and delivers operational and capital budgets for the sites
- Overall management of capital and engineering projects for the sites
Vendor Management
- Oversees contractor work and operations to ensure completion to Equinix's required standards, KPI's and SLA's
- Leadership of maintenance scheduling and vendor delivery
- Vendor contract management and oversight including contract negotiations, pricing/quotations
Testing
- Ensures correct processes are followed and all documentation is complete
- Leadership of the transfer and adoption of of new builds and building infrastructure
- Review and develop methods of procedure (MOPs), emergency operating procedures (EOPs) and other scripts as required for operation of the infrastructure. Supporting the team in reviews of documentation and technical input into their formation.
Incident Management
- Leads incident response and oversight of events with the engineering team
- Communicates and coordinates activities and on-site staff during an incident
- Assists with root cause analysis and incident resolution
- Establishes processes, procedures and training for personnel on incident management (critical infrastructure emergency response)
Financial Management
- Leadership of operational and capital project budgets and forecasting
Engineering
- Critical facilities engineering team leadership and coordination
- Responsible for engineering standards delivery across sites, engaging with global engineering teams and communicating across local teams
- Develops and leads reviews of power utilization and efficiency across sites, driving sustainability goals and targets
Experience/Skills:
- 10-15 years of heavy industry or data center experience managing technical / engineering teams
- Qualified electrical or mechanical engineer, preferable with electrical switching experience and certification
- Experience in managing engineering teams and associated budgets
- Project management experience
- Experience managing electrical, mechanical and associated HVAC/fire systems/cooling maintenance programs and fault response