Who are we?
Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Sales Engineer
Job Summary
We are seeking a Senior Field Sales Engineer with fluency in English, strong negotiation skills, and technical knowledge in infrastructure, cabling, fiber, colocation, and electrical wiring. In this role, you will be responsible for selling Equinix solutions to new accounts and expanding existing accounts.
What you'll be doing
Technical Consulting and Sales Support
- Identify customer's business needs, challenges, and technical requirements and align them with Equinix solutions.
- Utilize an in-depth understanding of Equinix products and services to deliver compelling pitches on Equinix solutions.
- Analyze situations and data related to moderate scope problems.
- Provide full support for small to mid-size customer meetings and tours.
Solution Design and Deliverables
- Provide technical solution design expertise to all assigned Sales account executives.
- Exercise judgment within defined practices and procedures to determine appropriate solutions.
- Support RFI/P/Q preparation as requested by Sales Representatives.
- Develop all deliverables for the customer with occasional oversight from Sales Engineering Management and/or peers.
Customer Service
- Communicate with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing.
- Support pre-sales efforts for all company products and services.
- Provide strong technical support in sales presentations, customer meetings, and trade shows.
Business and Market Expertise
- Demonstrate a basic understanding of Equinix data center, network, and cloud products and services.
- Possess basic industry knowledge and familiarity with the competitive landscape.
Collaboration / Communication
- Assist sales teams in efforts to acquire new business and maintain existing customer relationships.
- Collaborate with internal teams (CSM, OM, IM, Ops, etc.) to ensure a smooth project transition from pre-sales to post-sales.
- Actively participate in cultivating a positive team culture.
- Demonstrate basic presentation skills.
Team Leadership
- Provide feedback on various business opportunities and issues.
What we'll expect from you
- Bachelor's degree in Engineering or IT preferred.
- Strong experience and deep Knowledge of cloud computing, network, and IT infrastructure solutions.
- Customer-facing experience in related industries is preferred.
- Advanced English is mandatory
Why Equinix
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.