Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
Operations Strategic Performance Analytics - The source of truth and centre of expertise for surfacing, interpreting and evolving strategic Ops analytics.
- Core Ops performance reporting and analytics delivery and evolution
- Global OpsX initiative analytics and data engineering support and success measuring
- Data science driven problem solving
- IT development interlock and prioritisation
- Reporting and metric visualisation
- Establishing analytics protocols and leading committees of interest
- Providing governance to the data analytics sources of truth and associated definitions
Responsibilities
Data Exploration
- Explores data across multiple files, sources and platforms
- Applies leading edge analysis tools and techniques to determine and/or predict trends, correlations and causal relationships between variables
- Acts as a resource to business management and lower level analysts for best practices or processes
Metrics and Reporting
- Advises, creates and manages an analytics function responsible for delivering complex strategic and initiative driven analytical demands, metrics and reports. Using insights from data exploration to build of comprehensive reports with end user and stakeholder required visualisations and insights
- Works on questions with significant tactical or strategic importance for a functional area within operations
- May direct the work of other analysts in creation of reports
Stakeholder Management
- Acts as point of escalation to resolve complex inquiries and/or issues with stakeholders(s)
- Makes and implements recommendations of what data should be explored and debriefs with stakeholders to explain data insights and confirm report outcomes
Analytics Coaching and Management
- Explains data to stakeholders and prepares them to present data and answer complex/unique questions
- Manages and acts as a coach to a team of 10+ Operations dedicated data analysts and engineers
Data Audit and Cleansing
- Acts as an internal consulting resource for stakeholders and lower level analysts for applying leading techniques, interpreting data, understanding implications for business function strategy, tactics and ongoing operations
Scheduled Reports
- Leads and may delegate pre-defined reports to the team
- Delivers reports to stakeholder group and answers complex questions pertaining to the report
Qualifications
- Proven years of related experience preferred
- Master's degree preferred
- Certification or other relevant experience and practical application of analytical, visualisations and machine learning or intelligence software / tools
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.