Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
This role combines the technical administration of Linux/Unix systems with leadership and support responsibilities, ensuring the technical quality of developed actions, compliance with legislation and company standards, and continuous process optimization for complex clients. The professional will be a direct leader for analysts, supervising their activities and ensuring the application of best practices.
What you'll be doing:
- Manage and maintain Linux/Unix servers in corporate environments.
- Develop and optimize shell scripts for task automation and process improvement.
- Actively monitor and troubleshoot system performance and security issues.
- Implement and support container solutions using Docker and Kubernetes.
- Assist in configuring and managing cloud-based infrastructure.
- Collaborate closely with development and operations teams to optimize and improve system efficiency.
- Provide technical support, analysis, and guidance on processes and procedures, ensuring technical quality and compliance.
- Lead and schedule analyst activities, supervising and controlling shifts to ensure the application of best practices for customer service.
- Manage the lifecycle of Service Requests, including activation and deactivation of complex customer products.
- Create detailed project plans, communicating and engaging internal and external stakeholders to manage complex customer deployments.
- Independently resolve technical and operational issues and escalations, providing information and guidance based on analysis and valid rules and procedures.
- Update and issue technical reports, monitoring processes with suppliers and third parties to ensure compliance with negotiated terms.
What we'll expect from you
- Linux system administration certification, such as LPI or RHCSA.
- Advanced knowledge in Linux/Unix system administration.
- Bachelor's degree or equivalent in a related field.
- Effective communication in English is required.
- Solid experience in developing shell scripts for task automation.
- Basic understanding and practical experience with Docker and Kubernetes.
- Exceptional diagnostic and complex problem-solving skills.
- Proactive profile, strong communication skills, and ability to work collaboratively in a team.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.