Data Center Customer Operations IV

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary
Conducts circuit maintenance, installations, and advanced testing.

Responsibilities
Installations

• Racks and stacks customer equipment
• Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets
• Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh

• Determines work priorities from the Oracle queue and ensures adherence to all commit times

• Conducts carrier circuit testing

• Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
• Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
• Installs and test Data Center Link cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)

• Maintains detailed written records of all work activity

• Supports fulfillment of projects with direction from senior staff

• Completes all assigned training in a timely manner

• Supports customer satisfaction through timely and precise order execution

• 1+ years experience
• High School Diploma
• BERT and SONET test equipment