Billing Associate

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary
Supports billing operations by ensuring data accuracy, system efficiency, and compliance with internal procedures. Applies basic problem-solving to routine tasks and collaborates with internal teams to resolve billing issues and support process improvements.

Responsibilities

• Acts as primary contact for the Company's Price Increase Project
• Serves as backup for Billing Analyst activities
• Processes service requests accurately and within SLA
• Maintains billing and dunning contacts in Oracle
• Generates and distributes reports for management
• Coordinates monthly invoice runs and supports the month-end close
• Issues manual EPS invoices and PWO quotes as needed
• Validates billing data against executed contracts
• Monitors CRM and Universal Work Queues to ensure proper assignment of requests
• Supports ad hoc projects and reporting as requested by management

• Bachelor's degree (required)
• Experience in finance or billing operations
• Advanced Excel skills
• Proficiency in Microsoft Office tools
• Solid understanding of financial processes and contract validation
• Advanced English (written and spoken)