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Director, Technical Account Analytics (Remote)

Chicago, IL

Company Description

Job Description

Our Analytics team transforms our unique data assets to impact clients' businesses. With a team of 100+ people, everyone can specialize in their passion- whether it's in a client-facing role working directly with our account leads and clients to develop media strategies informed by data or partnering with internal teams to build cutting-edge optimization and reporting tools to help drive business outcomes for our clients. And no matter where you fit in, our proprietary line of ad tech products means data collection is efficient and accurate. You will enjoy shaping big business decisions with big data analytics.


In this role, you will be responsible for developing a high performing analytics team that is recognized for their analytical skills and known for their ability to solve difficult problems. The team serves as the center of excellence for the management and evolution of Epsilon's Digital Media measurement and performance platform. This role is a key partner in the identification and building of analytical tools that expand Account Analytics and Epsilon's capabilities.

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· Serve as key Epsilon thought leader in aligning analysis, measurement, performance measurement and actionable insights around program optimization and strategy

· Lead analytics team focused on delivering marketing and customer insights to internal stakeholders

· Manage, coach and develop a team of technically savvy analytics professionals

· Educate internal teams about Epsilon's platform and product capabilities by translating complex concepts into meaningful stories supported by data

· Build/maintain a measurement platform and performance measurement center of excellence

· Capture the questions being asked by client marketers via collaborating with client-facing analytics partners to understand the types of analytical solutions that should be developed

· Define reusable analytical frameworks and supporting tools that have broad-based application across Epsilon Digital Media Services clients

· Lead/participate in the requirements definition, prototyping, and development of new analytical tools. Responsibilities include piloting usage with sample client set, training and rollout to broader Analytics teams.

  • Master's degree in business, computer science, economics, marketing, mathematics, statistics or other related discipline preferred.
  • SQL programming experience required
  • Familiarity with other data tools and scripting languages (e.g., Python, R) is a plus
  • Hands-on experience with data visualization tools like Tableau
  • Exposure to direct marketing analytics is preferred
  • Capable of presenting and explaining complex analytical methods to diverse groups of people
  • 8-10 years of relevant industry experience
  • Experience managing and developing analytics professionals of all levels
  • Ability to design and execute analyses using large record-level datasets, including, advertising impression, site visitation, and online and offline sales data, and to summarize findings into logical and defensible conclusions
  • Ability to effectively collaborate with multiple internal teams and build strong partnerships
  • Possess strong leadership and communication skills including the ability to foster dialogue among internal groups
  • Ability to simultaneously project-manage several analytical workstreams from inception to completion
  • Experience in digital media execution and measurement including experimental test/control design
Preferred Knowledge & Skills:
  • Experience using digital measurement and reporting tools like Google DCM, Google Analytics, Adobe etc.
  • Understanding of MarTech and AdTech competitive landscape
  • Understanding of marketing measurement solutions (e.g. Media Mix Models, Fractional Attribution)
  • Experience working at media agency, media publisher or MarTech/AdTech company
  • Understanding of predictive modeling techniques
  • Knowledge of online advertising and online advertising methods, including remarketing and behavioral targeting

Additional Information

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
  • Culture:
  • DE&I:
  • CSR:
  • Life at Epsilon:
Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.

Applicants with criminal histories are welcome to apply.



Client-provided location(s): Chicago, IL, USA
Job ID: Epsilon-3017_REF181285B
Employment Type: Other

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