Company Description
Job Description
The Client Integration Engineer is responsible for providing technical solutions and strategies to achieve our client's digital marketing objectives, including integrating new clients onto Epsilon PeopleCloud, managing the technical relationship with existing clients; implementing new platform capabilities, driving automation initiatives and providing technical sales support.
A Client Integration Engineer is a unique hybrid role within our company that combines aspects of a web technologist, business analyst, and solutions architect. Our Client Integration Engineers leverage their technical capabilities and knowledge of the Epsilon PeopleCloud Digital Media Solutions platform to design and deliver actionable strategies and solutions. While we are an established company, our culture thrives on a vibrant start-up mentality and energy. We love what we do, and deeply value and respect each other.
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Responsibilities
- Integrate some of the largest Internet retailers into the Digital Media Solutions system: design, develop, implement and test technical solutions based on client and business requirements
- Be the technical subject matter expert and client liaison while working with internal teams to drive the execution and delivery of key client initiatives. Collaborate with Analytics, Account Management, Client Development, Media Managers, Studio and Software Development
- Oversee client accounts, identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
- Thrive as an individual contributor and member of a very dynamic, collaborative Client Integration Team. Help establish best practices across the enterprise and facilitate knowledge sharing
- Occasional travel required (approximately 1-2 days per quarter)
- Bachelors in Computer Science, MIS or related field, or equivalent experience
- 4+ years experience in a technical role
- Excellent communication and client facing skills, ability to convey technical aspects to non-technical audience
- Prior consulting experience is desirable. This role is a blend of hands on technical and client facing
- Strong attention to detail/quality focus
- Prefer candidates with previous digital marketing experience, especially within the online display advertising space
- High level of expertise with web technologies and knowledge of scripting languages (JavaScript, shell, python, HTML, SQL) is a plus
- Strong command of SQL and hands on programming experience with JavaScript
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
- Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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