Risk Manager - Insurance and Claims Management

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

 

JOB OVERVIEW:

Summary:

The objective of the Risk Manager - Insurance and Claims Management (Construction & Development) role is two‐fold: To ensure our clients’ real estate investments are adequately insured through the day‐to‐day coordination of internal and external teams, and to champion and execute operational risk practices. The Risk Management Group currently insures core and value-add US real estate assets with a total insured value of approximately $15b across various sectors, including residential, retail, industrial, office and storage. The Risk Manager role will work closely with our value add/development teams to underwrite each construction project based on occupancy, TIV, gross square footage, location, exposure, construction detail, project costs, timeline and other project specific subjectivities; manage the procurement and placement of builder’s risk, owner’s interest liability, OCIP, construction related pollution insurance, professional indemnity and bonds, as necessary; and review project contracts to identify insurance responsibilities of each party (manager/developer/general contractor/others as applicable) and ensure proper coverage, limits, deductibles and terms & conditions.

Background:

EPIC's client is a real estate investment advisor registered with the U.S. Securities and Exchange Commission (“SEC”). Our client - provides investment advisory services to funds and institutional clients on a discretionary and non-discretionary basis. As a wholly owned subsidiary of clients’ parent company, our client combines deep market knowledge with capital investment to deliver value for its clients. 

 

LOCATION: HYBRID - This role ideally will work 2-3 days a week from one of the following offices: Chicago IL, Dallas TX, New York City NY, or San Francisco CA. 

 

WHAT WE’RE LOOKING FOR:

• REQUIRED: Experience working with construction-related insurance coverages, such as builder's risk, OCIP's, and CCIP's. This role will use construction risk management knowledge to speak to and review contracts and speak directly with clients - such as general contractors, entities involved in construction loans, etc. 
• Candidates eager to take their commercial insurance expertise of construction &/or real estate development risks and exposures to work directly for a client and the client's best interests.
• Candidates with a strong sense of urgency, who can pivot and adapt to changing priorities as needed, while still maintaining high attention to detail and quality of work.
• The ideal candidate will be a strong communicator (both verbal and written) and comfortable working directly with clients to problem-solve and provide consultative services.

 

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

Developments:

• Work closely with our value add/development teams to underwrite each construction project based on occupancy, TIV, gross square footage, location, exposure, construction detail, project costs, timeline and other project specific subjectivities
• Evaluate project risks for appropriate risk transfer strategies
• Work closely with internal stakeholders, joint venture partners, legal teams and insurance brokers to align risk management strategies with project goals
• Manage the procurement and placement of builder’s risk, owner’s interest liability, OCIP, construction related pollution insurance, professional indemnity and bonds, as necessary
• Review project contracts to identify insurance responsibilities of each party (manager/developer/general contractor/others as applicable) and ensure proper coverage, limits, deductibles and terms & conditions
• Ensure lender requirements are met
• Maintain the Development Project Tracker and follow all ground-up development and expansion projects from commencement to completion
• Provide operational premium indications to internal stakeholders

Acquisitions and Dispositions:

• Work closely with the transactions and engineering teams to underwrite each new property based on occupancy, TIV, gross square footage, location, exposure, construction attributes and risks (e.g. recognized environmental conditions)
• Provide insurance premium indications and quotes to internal stakeholders by utilizing a proprietary quote workbook
• Review all due diligence materials (e.g. loss runs, COI’s, PCA’s, Phase I’s, etc.) and flag any potential issues for the transaction team
• Review, assess and communicate any coverage issues/restrictions prior to closing
• Gather all necessary COPE data and documentation to roll new assets into our blanket insurance programs
• Communicate acquisitions and dispositions to insurance brokers
• Track and record all transaction activity for quarterly carrier reporting, including invoice tracking and payments
• Respond to due diligence requests from prospective buyers
• Calculate return premiums for dispositions and provide banking wire instruction to brokers to return unearned premiums at time of sale

Property Claims:

• Review and acknowledge receipt of all property incidents/claims received from third party property managers via Riskonnect
• Obtain additional information and documentation, as necessary
• Monitor all claims to ensure proper claim handling
• Serve as a resource for property management to help them navigate the claims process
• Work with third party property claims administrator to address any potential coverage issue and maximize coverage under our property policies
• Evaluate coverage correspondence and respond accordingly; loop in insurance broker as necessary
• Identify claim trends and communicate to internal stakeholders accordingly
• Participate in quarterly claim reviews
• Maintain Riskonnect claim files in real-time and document all activity
• Manage relationships with approved emergency response vendors

Other Responsibilities:

• Review and assist in negotiating contracts, including JV agreements, leases, access agreements, vendor contracts, loans and construction agreements
• Provide support to asset managers, joint venture partners, lenders, property managers, leasing agents, buyers, sellers, and internal and external counsel with insurance-related requests and questions
• COI issuance

 

WHAT YOU’LL BRING:

• Experience - Minium of four years with construction insurance placements for commercial real estate and property claims experience. CRIS, CPCU, ARM or other insurance certification is a plus
• Leadership - Ability to manage areas of responsibility with holistic awareness of the overall Risk Management team roles and responsibilities
• Autonomy - Takes guidance without literal direction
• Conflict Resolution - Solution oriented and proactive; enjoys problem solving; can identify root causes and develop creative solutions
• Project Management - Organize and manage resources necessary to complete projects
• Analysis - Advanced analytical/problem solving acumen; ability to work independently; proficiency with spreadsheets and data organization
• Communication - Organized thinker, writer and speaker and engaging personal style
• Workload Management - Ability to manage multiple priorities in a fast-paced environment

 

COMPENSATION: 

The national average starting salary for this role is $100,000 - $130,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

 

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. 

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

 

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Client-provided location(s): San Francisco, CA, Chicago, IL, Manhattan, NY, Addison, TX

Job ID: 8171271002

Employment Type: OTHER

Posted: 2025-09-16T18:33:44