DESCRIPTION
Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
What You'll Do
- Architect and design ESM
- Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
- Stay up-to-date on the latest ServiceNow and ESM trends and technologies
- Work with other teams to elaborate on ServiceNow integration with other systems and processes
- Provide technical support to developers from architectural standpoint
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- Bachelor's degree in Information Technology, Computer Science or a related field
- 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
- Expertise with ServiceNow
- Strong understanding of ITIL and other ITSM frameworks
- Excellent problem-solving and analytical skills
- Excellent communication and interpersonal skills
- English level - B2+
- Outstanding career development opportunities with a transparent roadmap to accelerate your journey
- Knowledge sharing within the community of the industry's top professionals worldwide
- Various opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to 8,000+ LinkedIn Learning courses
- Free English classes with certified teachers
- Competitive compensation, regular assessments, and salary reviews
- Participation in the Employee Stock Purchase Plan
- Flexible working schedule
- Friendly team and enjoyable working environment
- Bonuses for participating in the referral program
- Relocation opportunities within our offices in 50+ countries
- Social package - medical & family care
- Five trust days a year (sick leave without a medical certificate)
- EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, customers, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow