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EPAM Systems

Senior Salesforce Consultant (Primary Clouds)

Athens, Greece

We are seeking a highly skilled and experienced Senior Salesforce Consultant to join our team at the Athens office. As a Senior Salesforce Consultant, you will play a crucial role in optimizing and enhancing our Salesforce platform to meet business needs. This position requires a deep understanding of Salesforce capabilities, hands-on experience in project implementation, and a commitment to ensuring the stability and effectiveness of our Salesforce environments.

If you are a dedicated professional with a passion for Salesforce and a commitment to excellence, we invite you to apply for this exciting opportunity.

#LI-IRINABENKO

Responsibilities

  • Review Development Backlog:

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  • Regularly review the development backlog and prioritize fixes and enhancements
  • Collaborate with the development team to implement necessary changes
  • Optimize Business Reporting and Dashboards:
    • Analyze business reporting needs and optimize Salesforce reporting and dashboard capabilities
    • Create and customize reports and dashboards to meet user requirements and enhance decision-making
  • Prepare Sandbox for Enhancements:
    • Manage and prepare Salesforce sandboxes for development and testing of enhancements
    • Ensure smooth integration of new features and improvements into the production environment
  • Synchronize Salesforce Environment Leverage Advertising Studio to create targeted and effective marketing campaigns based on data analytics and customer insights:
    • Monitor and maintain synchronization across different Salesforce environments
    • Implement best practices for data consistency and integrity
  • Perform Regression for Salesforce Quarterly Releases:
    • Stay up-to-date with Salesforce quarterly releases and perform regression testing to ensure system stability
    • Address any issues arising from new releases and implement necessary adjustments
  • Support UAT Process:
    • Collaborate with end-users during User Acceptance Testing (UAT) to address issues and ensure successful adoption of Salesforce enhancements
    • Provide user training and documentation as needed
  • Requirements
    • Proven experience as a Salesforce Consultant with a focus on primary clouds (Sales Cloud, Service Cloud, or Marketing Cloud)
    • In-depth knowledge of Salesforce platform capabilities and best practices
    • Strong analytical and problem-solving skills
    • Excellent communication and collaboration skills
    • Ability to prioritize and manage multiple tasks in a dynamic work environment
    • Hands-on experience in Salesforce project implementation in a senior role
    • Salesforce Administrator or App Builder certification
    • Upper-intermediate or higher English level, both spoken and written (B2+)
    We Offer
    • For you:
      • Paid annual vacation
      • Paid sick leave days
      • Private health insurance
      • Stable income
      • Meal and home office compensation
    • For your comfortable work:
      • Remote and hybrid work opportunities
      • Corporate laptop
      • Possibility to work on your own device
      • Free licensed software
      • Relocation opportunities
      • Free wellbeing activities
    • For your growth:
      • Possibility to create a Personal Development Plan from the first day in the company
      • Free trainings for technical and soft skills
      • Free access to LinkedIn Learning platform
      • Free access to internal and external e-Libraries
      • Certification opportunities
      • Language courses
      • Internal technical and non-technical communities
      • Possibility to contribute in internal, opensource products
    About EPAM
    • EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential. EPAM is committed to providing our global team of 60,000+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence

    Client-provided location(s): Athens, Greece
    Job ID: EPAM-93096
    Employment Type: Other