Senior Marketing Account Manager

If you are looking for a high-impact Marketing Data Management role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you'll have the opportunity to work with a supportive team, on a variety of interesting projects for some of the biggest brands in the world. Are you ready for the next step in your career journey? Apply now!

Req.#618720900

Responsibilities

• Engage with client stakeholders across all business areas regularly, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback
• Navigate challenges with brands, marketing, IT, agencies, and vendors daily while ensuring no impact on expected timelines and output
• Support client teams and act as business owners for assigned accounts, leading the day-to-day activities of these accounts
• Work with the delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met
• Client Engagement:

• Work across multiple client teams including brand, patient support, marketing operations, publishing, engagement planning, fulfillment teams, print ops, media, market research, IT, website, medical team, and worldwide conference teams
• Consult with data governance on issues regarding consent, program compliance, and legality of new procedures
• Direct and engage with vendors on behalf of the client. Provide instructions to call center, print shop, and media vendors
• Provide analytics, insights, and trends via dashboards and ad hoc research
• Develop standards for providing fulfillment to outside vendors handling services such as point of care, display/banner/newsletter, market research, and medical franchise/conference targets

• Detail-oriented with the ability to manage multiple tasks, priorities, and deadlines
• Expected to be able to understand the overall business objectives and required deliverables of a consultancy assignment and carry out assigned analysis and consultancy documentation work with some guidance and supervision
• Excellent written and oral communication skills with the ability to effectively communicate complex ideas and information to a range of audiences and stakeholders. This requires collecting and driving business requirements through program diagrams, workbooks, etc
• Proficiency with Microsoft Office programs including but not limited to Word, PowerPoint, Excel
• Bonus skills:
  • Demonstrated experience in leveraging data, analytics, and customer insights to drive personalization at scale in the US Market. Experience in campaign management tools including but not limited to Salesforce Marketing Cloud (SFMC), Adobe, Oracle
  • Experience with project management tools such as Jira and Workfront

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential