Senior Delivery Manager

We are seeking a seasoned Senior Delivery Manager to join our team and lead the delivery of a sizable, intricate engagement in the Nordics. In this critical role, you will establish robust business and technology relationships, guarantee client satisfaction, manage expectations, and collaborate with a geographically dispersed, yet intelligent and proactive team.

JOB OVERVIEW

If you are a proactive and technically adept Senior Delivery Manager passionate about fostering solid business/technology relationships and executing complex engagements, we would be delighted to connect with you. Join our team of world-renowned and award-winning designers and technologists and take a hands-on approach in shaping a culture of continuous improvement. In this role, you will be accountable for overall project delivery, client satisfaction, and expectation management.

• Oversee the delivery of a large, complex engagement in the Nordics and globally
• Provide technical and engineering expertise to develop, present, and advocate solution architectures and approaches with in-depth technical details
• Perform solution architecture reviews/audits and calculate and present ROI
• Assume responsibility for the entire project life cycle, including lead management, bid/financing qualification, solutioning and staffing, client management, delivery, and execution governance
• Propose innovative solutions to business challenges and processes, utilizing technology to enhance user experiences
• Manage multiple delivery streams, establish governance at the top management level, and hold governance project meetings to identify successful and unsuccessful project factors and gaps
• Supervise and develop a team of Technology Delivery Managers, offering coaching, mentoring, and development support to elevate delivery capability across the department
• Ensure consistent weekly planning/reporting cycles, with transparent progress reporting on vision & goals, deliverables & features, issues, risks, and resource allocation throughout the engagement
• Oversee customer expectations and relationships, identifying opportunities to up/cross-sell products and services via relationship management

• Demonstrated experience in consulting or outsourcing account/delivery management
• Capability to apply a combination of business acumen and delivery practices to projects for optimal results
• Outstanding communication, presentation, and planning skills, with experience collaborating with nearshore teams preferred
• Exceptional organizational, leadership, and stakeholder management abilities
• Emotionally intelligent, humble, and eager for new opportunities
• At least a bachelor's degree in an analytical field
• Proficiency in English

• Competitive compensation depending on experience and skills
• Opportunity to work on leading edge platforms, working in a fast-paced, agile, software engineering culture
• Knowledge-sharing with colleagues from EPAM's global tech communities
• Unlimited access to LinkedIn learning solutions
• Regular performance feedback and salary reviews
• Opportunities for professional growth
• EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• Some of these benefits may be available only after you have passed your probationary period

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential