DESCRIPTION
Currently, we are looking for a Senior Salesforce Business Analyst to make our team even stronger.
Responsibilities
- Serve as a subject matter expert and analyst/consultant, to understand customer's needs, gather and document requirements
- Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximise effectiveness
- Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
- Work to understand the intersection between technology, customers and business to cultivate business development opportunities
- Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
- Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client
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- CRM Technologies
- Salesforce knowledge
- Salesforce Service Cloud
- Upper-Intermediate level of English, both spoken and written (B2+)
- Competitive compensation depending on experience and skills
- Individual career path
- Unlimited access to LinkedIn learning solutions
- Sick leave and regular vacation
- English classes with certified English teachers
- Flexible work hours