DESCRIPTION
We are looking for a Junior SAP CRM Support Specialist to make our team even stronger.
Responsibilities
- Provide on-going SAP functional and technical enhancements, incident troubleshooting and resolution
- Maximize the efficiency of the CRM data and software to improve customer care
- Serve as a subject matter expert and analyst/consultant to understand customer's needs, gather and document requirements
- Customize and upgrade the existing solution following the business requirements (Change requests)
- Debug and test
- Work in Jira
- Experience in SAP CRM
- Experience in billing, sales and services business processes
- Expertise in SAP CRM BRIM (Hybris Billing) will be a big plus
- Upper-Intermediate level of English, both spoken and written (B2+)
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- Competitive compensation depending on experience and skills
- Individual career path
- Unlimited access to LinkedIn learning solutions
- Sick leave and regular vacation
- English classes with certified English teachers
- Flexible work hours