CRM Consultant (m/f/d)

ABOUT THE ROLE

We are looking for a Consultant who has extended experience with Microsoft Dynamics 365 CRM to come on board and support our operation.

Join our client's exciting project, providing technical consulting services for Microsoft Dynamics 365 CRM to them.

What You'll Do

• Provide technical consulting services for Microsoft Dynamics 365 CRM to clients
• Work closely with the project team to design, develop and implement Microsoft Dynamics 365 CRM solutions
• Guide the clients on change management and user adoption processes for CRM
• Train key users on the Microsoft Dynamics 365 CRM solution
• Provide high-quality CRM support services to clients

• Good knowledge about Customization and Configuration of MS Dynamics CRM
• Good knowledge about one or more of Microsoft Dynamics 365 Sales, Customer Service and Customer Engagement Module
• Good knowledge about Microsoft Power Platform and Power Apps (MD Apps, Canvas Apps, Powe Automate, Dataverse)
• Good knowledge about Administration (PP Admin Center, Environment Management, AD Groups, License distribution)
• Approximate Knowledge about MS SQL Server und SSIS
• Good Knowledge about MS Licensing
• Experience with Jira and Confluence
• Ability to consult customers, understand problems and deliver solutions
• Fluent English and German are necessary

• Competitive compensation depending on experience and skills
• Regular performance assessments
• Opportunities for personal and professional growth
• Unlimited access to LinkedIn learning solutions
• Friendly and enjoyable working team
• Regular corporate and social events

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential