Return Agent - John Wayne Airport

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise, National, and Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position

Branch location: 19051 Airport Way North. Santa Ana, CA 92707

This is a Union position. Schedule is based on a shift bid. Must have open availability. Apart from religious observances, must be available to work 40 hours/week and able to work days, nights, weekends and holidays

This position pays $19.25/ hour (plus potential bonus)

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

• Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
• Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
• Advise and review rental charges; and provide an accurate receipt to the customer.

• Must be at least 18 years old
• This position requires a valid Driver's License
• High School Diploma or G.E.D. required
• 1 year prior customer service experience (retail, customer facing preferred)
• Must have basic computer skills
• Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
• Apart from religious observances, must have be available to work 40 hours/week and able to work days, nights, weekends and holidays.