Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Part Time Customer Assistant Representative - Syosset, NY

AT Enterprise Mobility
Enterprise Mobility

Part Time Customer Assistant Representative - Syosset, NY

Jericho, NY

Overview

We're immediately hiringfor Syosset, NY office! The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a non airport branch location.

The starting rate of pay is $18.25 / hour. Employees have the opportunity to earn yearly merit increases based on performance.

This position is located in our office in Syosset:

641 Jericho Tpke, Syosset, NY 11791

The schedule available is:

Want more jobs like this?

Get jobs in Jericho, NY delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Monday: 7:45 AM - 6:00 PM
Tuesday: 7:45 AM - 12:00 PM
Wednesday: OFF
Thursday: OFF
Friday: 12:00 PM - 6:00 PM
Saturday: 8:45 AM - 1:00 PM

Responsibilities

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
  • Understand the damage loss report reporting procedure.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old.
  • Must have two years college experience OR at least two years of customer service experience
  • Must have a high school diploma or GED
  • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
  • Must be able to read, write, and speak English
  • Apart from religious observation, you must be available to work the following schedule:
    Monday: 7:45 AM - 6:00 PM
    Tuesday: 7:45 AM - 12:00 PM
    Wednesday: OFF
    Thursday: OFF
    Friday: 12:00 PM - 6:00 PM
    Saturday: 8:45 AM - 1:00 PM

Client-provided location(s): Hicksville, NY, USA
Job ID: enterprise-512794
Employment Type: Part Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Return-to-Work Program
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Happy Hours
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Veteran founded/led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Enterprise Mobility.