Administrative Representative

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

The starting rate of pay is $17.00 / hr.

Location:

The Consolidated Rental Car Facility - BWI Airport

7434 New Ridge Rd
Suite 347
Hanover, MD, 21076

We offer a robust Benefits Package including, but not limited to:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule:

Sunday through Thursday 9 AM to 5:30 PM (Friday and Saturday off)

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for an immediate opening. Responsibilities include:

• Incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
• Outgoing calls- callback management, account receivables, and miscellaneous calls as assigned
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Perform various administrative and basic accounting functions such as: lost and found management, research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer close-pends and extensions

Equal Opportunity Employer/Disability/Veterans

Qualifications

• High school diploma or GED required; some college preferred
• Must be at least 18 years of age
• Must have a valid US driver's license for at least 1 year
• Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI's or DWI's on driving record in the last 3 years) employment reference, education and social security.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must live within a reasonable commute (less than 1 hour) from Hanover, MD.
• Must be able to work the shift/schedules
  
  
  • Sunday through Thursday 9 AM to 5:30 PM

Client-provided location(s): Linthicum Heights, MD

Job ID: enterprise-525614

Employment Type: FULL_TIME

Posted: 2025-08-13T19:51:26