At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION
In this position you will be responsible for processing all incoming shipments accurately daily, performing visual inspections of all computer equipment, parts, and package orders; work closely with freight companies to ensure timely pick-up/deliveries are satisfied; positively interact with both internal and external customers. You will manage customer interface regarding deliveries and services. As well as be responsible for shipping and receiving, the development, deployment, and enforcement of internal policies and best practices. These policies and practices are designed to provide the highest possible level of service to the datacenter's customer base.
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What You Will Do:
- Match packing slip to purchase order, perform visual inspection for accuracy, enter data into inventory management tools
- Work with Procurement and process all incoming shipments accurately daily
- Package orders properly for safe shipment.
- Support Hardware by providing an organized shipping, receiving and the spare parts departments
- Develop processes, techniques, and training programs to strengthen the Facilities Services and Hardware Engineering department.
- Troubleshoot customer requests
- Work with freight companies to ensure timely pickup/deliveries are satisfied
- Work with outside suppliers to meet customer requirements
- Log, analyze and promptly take steps to resolve and/or escalate problems experienced by internal and external customers.
- Work along with internal and external customers to proactively identify requirements.
- Make recommendations to enhance the reliability, availability, and performance of the Facilities Hardware department
- Adhere to strict change control practices in a mission-critical datacenter environment.
- Develop and maintain documentation and processes to reflect up-to-date and accurate.
- Maintain a high level of proficiency and in-depth knowledge related to the activities of the hardware team on an ongoing basis.
- Coordination with customers to support computer upgrades such as memory, disk, CPUs, and peripheral cards utilizing the change control process.
- Maintain exact control of the warehouse.
- Define the different types of parts and equipment.
- Support Hardware installations.
- Implement the standards contained in the Hardware and Operation Best Practices and "Code of Business Ethics & Conduct
- Work procedure and / or responsibility are assigned.
- Responsible for updating DCIM tool
What You Will Need:
- 1-2 years minimum experience in shipping and receiving.
- Ability to understand material flow within a stockroom environment
- Ability to prioritize daily work functions in a manner that meets all required tasks at hand.
- Have demonstrated the ability to safely operate warehouse equipment; pallet jacks and server lifts
- Must be able to lift to 75 lbs.
- Associate degree preferred however will be substituted for two additional years of applicable experience
Why Ensono?
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
- Unlimited Paid Days Off
- Three health plan options through Blue Cross Blue Shield
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Enhanced fertility coverage
- Wellness program
- Depending on location, ability to take advantage of fitness centers
- Flexible work schedule
As of the date of this posting, a good faith estimate of the current pay scale for this role is $35,000 to $63,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].
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