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Intern - Service Delivery Governance

AT Ensono
Ensono

Intern - Service Delivery Governance

Remote

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Developing impactful solutions is something we do together at Ensono because Ideas Start Here. Great things happen when many voices are heard, and people are supported to run with their ideas. On our teams, you will be backed by leaders with a passion for our business. This is a place where your ideas can Do Great Things.

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We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.

Adventure starts here. Here you will be a part of a team that encourages you to master your craft, ask tomorrow's questions today, and chart your path. Our Associates focus on client impact with curiosity and a feeling of relentless commitment. You will support this mission in this role, where you will be doing the following:

Ensono is currently offering a 3-month, fully paid internship program. This program is an excellent opportunity to learn how to effectively collaborate with IT consumers and stakeholders of your client's organization while developing your soft skills and knowledge.

You will learn how to balance agility with meeting project requirements and define your development goals with the help of a dedicated mentor.

What you will do

  • Collaborate with other team members, managers and stakeholders in Ensono to define and/or review process metrics
  • Perform validation, and analysis using various tools and platforms with focus on Power BI and Snowflake.
  • Automate database documentation and visualize system interconnections from a client data perspective.
  • Define and implement data quality measures, including metrics and validation logic.
  • Support the Service Delivery Governance team in delivering high-quality services to our clients.
  • Learn and use the ITIL processes application in a global service provider company.

What you will need

  • Knowledge and experience in developing Power BI reports, including the ability to design, build, and maintain dashboards and visualizations to support business insights and decision-making.
  • Knowledge and/or experience in defining Key Performance Indicators (KPIs) for processes
  • Understanding of SQL for querying and analyzing relational databases.
  • Desired to have - Experience in Python, including experience with data manipulation libraries (e.g., pandas, SQL Alchemy).
  • Familiarity with data modeling concepts and documenting data flows.
  • Ability to translate business requirements into technical solutions.
  • English (spoken and written) minimum B2 level - essential
  • Graduated or working towards a bachelor's or master's degree
  • Good communication, interpersonal, and organizational skills.
  • Strong attention to detail, accuracy, and quality.
  • Practical skills in Microsoft Office applications.
  • Available to work full-time for at least 10 weeks during the summer
  • Occasional in office work in Ensono office in Gdansk - most of the time you will be able to work from home although all week in office option is available as well based on your preference

What you will get

  • Paid internship for 3 months (IT area)
  • Possibility of long-term cooperation after finishing the internship
  • Work in a hybrid model
  • Flexibility in working hours
  • Multicultural and dynamic environment.
  • Gain valuable experience in a global company that offers a wide range of services and solutions.
  • Learn from our experienced and supportive team, who will provide you with feedback and guidance.
  • Develop your skills and knowledge in process management and data analysis in international corporate environment

JR011972

Job ID: Ensono-JR011972_258642211
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • On-Site Gym
    • Mental Health Benefits
    • Pet Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
    • Commuter Benefits Program
    • Happy Hours
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training