Position Summary
The LA E-Store Shipping Assistant will be responsible for e-commerce order fulfillment, and completion of assigned tasks. This role's day-to-day operations include, but are not limited to: pick, pack and dispatch of orders, inventory maintenance, returns processing, and assembly projects. This role entails executing the standards for order fulfillment. This role will be based in our Highland ParlLocation, and will report to the LA E-Store Supervisor.
Qualifications
Order Fulfillment
accurate order processing of orders assigned to the LA E-Store Team
printing order invoices / packing slip + shipping labels from iCat
printing FMP and DYMO Labels
printing gift notes
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accurate picking and preparation of order items
picking correct units
preparing units properly and on standard
accurate packaging of prepared units for shipping
verifying order units from the invoice
execute proper packaging standards
maintains proper communication lines with the shipping carrier representatives
accurate reporting of EOD metrics
fulfillment of transferred orders + special orders
processing of returns
Liasing with the Concierge team for special requests or special orders
Inventory Maintenance
ensures stock shelves are always well-replenished
accurate inventory reporting - by providing the morning stock level count, bi-weekly cycle counts, and monthly physical counts
transport and organization of stock received
conduct spot checks for quality-control
Assembly Projects
stock build of necessary WIP goods
stock build of necessary collaterals
training of temporary personnel for assembly projects
Maintenance
maintains organization and cleanliness of storage area and work area;
ensure that equipment is appropriately used
Skills Required:
Excellent organizational Skills and the ability to multi-task
Ability to learn quickly with minimal instruction
Ability to manage time and prioritize work assignments
Ability to pay attention to fine details
Must be passionate about providing an exemplary customer experience
Proficiency with Mac Applications and Microsoft Suite
Excellent interpersonal skills
Anticipated Hourly Range $15.00 to $23.50 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))
Job: Retail - Store
Primary Location: Americas-US-CA-Los Angeles
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 243668
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.