"The Estée Lauder Companies is the number one prestige beauty company globally. With a believe that people and creativity are everything, ELC creates the world's most desirable brands and experiences in prestige makeup, skin care, fragrance and hair care. The purpose of ELC is to inspire everyone's authentic beauty."
The Estée Lauder Companies is looking for a Counter Manager who will be the driving force behind the retail sales for our different counters: Estée Lauder, Clinique and La Mer.
• As Counter Manager, you are responsible for the budget targets and you use all business opportunities to achieve great results.
• You will coach and motivate the individual teams to manage their counters successfully and contribute to their development in order to prepare them for the next career step.
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• You are the driving force behind the retail sales for the ELC brands and stimulate the teams to meet and exceed the targets.
• You will analyze the business by monitoring KPIs and evaluating team & individual performance and develop action plans to optimize sales results and team productivity.
• Excellent customer service is your TOP priority and you will ensure that every ELC customer has a great experience in the counter.
• You keep a close eye on market trends and implement actions that support the brand strategy and increase customer reach.
• You are responsible for the optimal staffing of the ELC teams.
• You supervise the appearance of the counter and ensure that each counter is set up according to the merchandising guidelines, is tidy and presents nicely with attention to hygiene and safety.
As a leader in prestige beauty with a culture that values diversity, creativity and passion, we offer excellent training and development opportunities and a competitive remuneration and benefits package.
Qualifications
- Qualifications
• You have at least 5 years of experience in a Retail Management function, preferably in the cosmetics industry.
• You are a strong communicator and have the ability to lead and enthuse large teams.
• You have know-how in retail / store KPI's and Performance Management.
• You have a strong analytical, commercial and organizational mind-set.
• You work in a structured way and have an eye for detail.
• You are stress resistant and you are solution oriented.
• You have a passion for cosmetics.
• You have a good knowledge of Microsoft Office (Excel).
• You have great knowledge of Dutch and English.
Job: Retail - Store
Primary Location: NL-NH-Amsterdam
Job Type: Standard
Schedule: Full-time
Job Number: 237799