Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co .
As a dynamic, rapidly growing software company specializing in cloud-based solutions, we seek to further establish our presence and streamline operational efficiency in the EMEA region. We are looking for an experienced Sales Operations Senior Manager to be based at our new and vibrant Barcelona hub, capable of forging sales strategies and enhancing operational performance across diverse metrics.
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You must be able to work cross-functionally to drive efficiency and performance improvement across multiple operational and financial metrics throughout EMEA. You will be providing insights that support decision-making and help define, land, and execute on our key strategic priorities for the geography. You will support running the business cadence, helping navigate the complexities of systems and tools as well as collaborating with cross-functional teams to solve problems, design, manage, and successfully deliver projects against operational standards.
The Senior Manager enjoys analyzing the problems and driving unique solutions that help Elastic grow and scale, in doing so you are not afraid to "get your hands dirty". Reporting to the Senior Director, EMEA Sales Strategy & Operations, this person will be results-oriented, flexible, strategic in outlook and have a strong desire to continuously learn and innovate..
Primary Responsibilities:
- Collaborate with the EMEA Sales Leadership team and Senior Director of Sales Operations to craft and deploy sales strategies that align with overall business goals and financial targets.
- Leverage extensive knowledge of company offerings, market trends, tools, and processes to supervise sales operations activities that underpin company objectives.
- Deliver comprehensive assessments of EMEA operations, proactively providing and implementing recommendations for performance enhancement.
- Maintain responsibility over sales operations in the Barcelona office, ensuring fulfillment of revenue and margin objectives as the business grows and scales.
- Serve as a trusted proxy and advisor for the Sales Operations Senior Director and Barcelona hub leader capable of making crucial decisions in their stead.
- Cultivate and drive globally synchronised initiatives that aid in the achievement of the company's strategic objectives.
- Develop actionable, measurable initiatives in close consultation with sales leadership to boost sales growth and increase sales rep productivity.
- Offer operational support through the analysis of key sales indicators relevant to EMEA sales strategies.
- Identify and improve upon process gaps, with a dedication to the ongoing refinement of sales processes and tools.
- Drive the success of the Barcelona hub as the business scales and grows.
- A minimum of 10 years' professional experience, with a focus on the technology industry, and at least some years in leadership roles within Sales Operations, preferably in a SaaS environment.
- Proven results-oriented approach with the aptitude to manage and fulfill multiple objectives amidst ambitious deadlines.
- Experienced in forecast management, pipeline management, coupled with a proficiency in systems like SFDC as well as analytic and reporting skills.
- Strategic problem-solving abilities with commendable decision-making expertise.
- Strong communication capabilities, adept at building relationships and engaging with executives and various company functions.
- Bachelor's degree or equivalent in Business or a field related to Technology is preferred
- Relevant exposure in Sales, Strategy, Management Consulting, or similar functions in SaaS organizations, with a pronounced emphasis on go-to-market strategy.
- Highly skilled in Microsoft Office Suite, especially Excel and PowerPoint, as well as Salesforce.com platform.
As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Double your charitable giving - We match up to $1500 (or local currency equivalent)
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
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