Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Renewal Manager Associate-Skillbridge- DC

Washington, DC

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at .

We are looking for a Skillbridge Renewal Associate! This opportunity is open to Active Military members who are eligible to participate in a Skilbridge internship now through September 2024.

Want more jobs like this?

Get Account Management jobs in Washington, DC delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

What You Will Be Learning:
  • Drive renewals across the SMB client segment.
  • Develop relationships in the SMB client segment for the renewal process, working cross-functionally with multiple Departments such as Customer Success, Sales, Legal, and Cloud teams.
  • Work closely with Customer Success to develop and implement renewals best practices.
  • Provide a seamless customer journey, finding opportunities for improving customer experience while optimizing contract renewals.
  • Demonstrable commercial understanding, having the ability to implement a broad approach, uncovering issues, removing roadblocks, and adopting a general Account Management approach
  • Tactical awareness, providing operational capabilities around forecasting and reporting.
What You Bring Along:
  • Coachable and with a strong sense of urgency
  • Eligible to participate in a Skillbridge Internship
  • Located in the DC/NOVA area
  • Ability to work within a matrix environment
  • Eager to work in a fast-paced, distributed environment with the ability to manage multiple work streams
  • Enthusiasm to learn and understand Elastic technology
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.

Client-provided location(s): Washington, DC, USA
Job ID: elasticsearch-5907709
Employment Type: Other