You could say we're at the center of the center.
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
Job Overview
Position Schedule: Full-Time
This job posting is anticipated to remain open for 30 days, from 19-May-2025. The posting may close early due to the volume of applicants.
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Maintain a safe and secure environment by managing the executive and event safety and security, to include:
- Support the Global Security Services' (GSS) effort in security matters related to executive security and be the GSS point of contact for the Managing Partner's Office (MPO) to include high-profile firm events and executive travel.
- Faciliate transportation for the Managing Partner including traveling with him/her by vehicle, plane or other as needed. Normal travel includes 5-7 days each month.
- Development of strong contract programs and vendor relationships; establish standards of work, ensure effective training, develop clear stretch objectives, monitor performance and provide feedback for improvement.
- Support the GSS email surveillance program to include evaluation of appropriate key terms, partnering with IS regarding testing system upgrades and train new users.
- Investigation and consulting services to protect the branch and home offices; document and investigate crimes and incidents and recover assets; consult with home office and branch leaders, associates and the MPO on security issues; assess risk and develop plans to mitigate threats and act as liaison with local, state and federal law enforcement.
- Support the protective intelligence function of Branch Security by leading the monitoring of security events impacting associates and the MPO such as persons of interest, protest monitoring, and emergent security matters.
- Conduct, document and disseminate security advances ahead of events and executive travel.
- Support the process of collecting, processing, and analyzing information from a variety of sources to identify and evaluate risk to the firm.
- Provide expertise to others and be a subject matter expert.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Hiring Minimum: $84100
Hiring Maximum: $143100
Read More About Job Overview
Skills/Requirements
- Executive protection and/or event security experience required.
- College degree preferred.
- 5-years of relative experience with increasing levels of responsibility.
- Advanced medical response training a plus.
- Law enforcement or military leadership experience preferred.
- Must be able to carry a firearm and obtain security license.
Functional/Technical Skills:
- A significant knowledge acquired through previous experience, certification or specialized training in Security operations, investigations, assessment and mitigation of risk, emergency management and/or life safety.
- Communicates with all levels of the organization through meetings, written communication, presentations and individual interactions.
Physical Requirements
- Physical ability to observe and report.
- Must be able to work indoors and outdoors.
- Must be able to spend large part of day in an active role standing, walking, lifting, and climbing stairs.
- Must be able to respond quickly and effectively in the event of an emergency.
Problem Solving:
The degree to which problems are complex or non-routine - High.
Some problems that the position will face are recurring and similar in nature; however, many are unpredictable and of a diverse nature with potentially severe consequences. As a result, the position has discretion to propose new solutions not previously applied in previous situations.
Example 1: Required to prevent security incidents, improve safety, and reduce loss. He or she would statistically track incidents, identify trends and make recommendations to area leadership for the application of security resources.
Example 2: Required to examine and assess a security threat using a set of recognized but subjective criteria. He or she would then review the data, assess the risk and determine appropriate strategies to mitigate the risk. Risk assessment information is not easily found and must be obtained through interviews and research.
Decision Making:
The level of authority for making decisions and the degree of risk involved - High
Due to the scope and nature of Global Security Services' (GSS) mission, GSS leaders and associates are required to make decisions that have a potential for adverse consequences. Many of those decisions are proactively made and the results of planning while others are reactive and have to be made instantly.
A poor decision made by GSS can result in a loss of an external client, legal action, negative publicity or damage to our reputation, disruption of business operations and monetary loss or harm to another individual. Typically, GSS leaders would work within written policy to make most decisions and work with internal and external clients to resolve negative consequences. GSS leaders dealing with atypical situations would be required to work creatively to make decisions working with teams; senior managers; local, state and federal law enforcement and other emergency agencies; regulatory agencies and external supervisors and managers.
Example 1: The position is armed and carries significant responsibilities relative to the possible use of deadly force. He or she, when faced with the threat of deadly force, would be required to make split second decisions to protect his or her own life and/or the lives of others-fully considering the consequences associated with that decision, e.g., the safety of uninvolved persons.
Span of Influence:
The breadth and depth of work performed - High.
The position may lead both other leaders and associates and provides oversight to contractors. It has responsibilities that span multiple campuses and all branch offices in the United States and Canada.
Interaction will be with all levels of the firm but will primarily involve branch teams and their Area and Regional Leaders.
They are also responsible for the safety and security of building occupants that likely may include visitors and clients.
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Awards & Accolades
- 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
- 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
- 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
- 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.
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About Us
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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