Technical Product Specialist
Eaton is currently seeking a Technical Product Specialist to join the team. This is a hybrid role based at the Toronto, ON site and includes 25% travel.
What you'll do:
Project Engineers are a technical resource for the field sales force and are responsible for supporting the technology evaluation stage of the sales process. Working in conjunction with the sales team as a technical advisor and product advocate, the Project Engineer is expected to identify and provide reliable solutions for standard technical issues to ensure customer satisfaction through all stages of the sales process.
Essential Functions Include:
Technical Expertise & Product Knowledge - Maintain appropriate level of UPS product knowledge and its application. Respond to functional and technical elements of RFIs/RFPs for all UPS product portfolio. Provide design and specification development support to manufacturer's representatives, end users, consultants, integrators, and distributors. Articulate technology and product positioning to both business and technical users.
Customer Engagement & Support - Listen, understand, and convey customer requirements. Resolve customer issues or difficulties in a manner consistent with the company's mission, values, and financial objectives. Maintain professional business relationships within target accounts. Identify customers' needs and sales opportunities to help future growth.
Training & Enablement - Perform technical/product training for salespeople, end users, and engineers at targeted accounts.
Project & Account Management - Provide status of ongoing and future projects. Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company-approved databases. Travel to project sites to provide technical support as required.
What will make you successful?
The ideal candidate demonstrates a solid understanding of electrical systems and can confidently interpret architectural and electrical blueprints. You possess strong communication, interpersonal, and organizational skills, along with proficiency in Microsoft Office and problem-solving using spreadsheets, databases, and web tools. This combination of skillsets ensures project execution and cross-functional collaboration. We are looking for candidates who are diverse in their backgrounds, perspectives, and experiences, and who can bring fresh and innovative ideas to our team.
Qualifications:
Required (Basic) Qualifications:
- Bachelor's degree in Electrical Engineering from an accredited institution
- Minimum one (1) year of experience in the electrical industry in the power distribution field
- Available to travel up to 25%
- No relocation benefit is being offered for this position. Only candidates who currently reside within an 80-kilometer radius of the Toronto, ON facility will be considered.
- Must be legally authorized to work in Canada without corporate sponsorship now or in the future.
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Preferred Qualifications:
- Experience in AutoCAD
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)