Supplier Quality & Warranty Engineer
Eaton's ES AMER ARS PDCAD division is currently seeking a Supplier Quality & Warranty Engineer in El Paso, TX.
The expected annual salary range for this role is $83250.0 - $122100.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
PURPOSE OF POSITION:
This position will supervisor 5 direct reports (1 Quality Technician and 4 Quality Inspectors). Ensure the quality and reliability of supplier products and manage warranty-related issues within the electrical sector by leading supplier assessments, driving corrective actions, resolving customer complaints, and supporting continuous improvement through audits, metrics, and cross-functional collaboration.
ESSENTIAL FUNCTIONS and Critical Outputs:
• Lead quality activities related to supplier specifications and receiving inspection.
• Conduct initial assessments and periodic audits of supplier quality systems.
• Approve new suppliers and ensure ongoing compliance with quality standards.
• Initiate and follow up on supplier corrective actions to maintain product integrity.
• Supervise and guide Quality Inspectors in receiving inspection processes.
• Deliver hands-on training to inspection teams to ensure procedural consistency.
• Lead the Material Review Board in resolving supplier-related nonconformance issues.
• Develop and track supplier metrics to evaluate quality performance.
• Lead warranty issue resolution per established procedures and policies.
• Provide timely updates to customers on quality issues and requests.
• Coordinate resolution of customer complaints, quality alerts, and external escapes.
• Attend customer meetings and lead improvement initiatives through structured problem-solving.
Qualifications:
Basic Qualifications:
• Bachelor's degree in Engineering from an accredited institution.
• Minimum five (5) years of Quality expereince in a manufacturing environment.
• Bilingual in English and Spanish
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc..
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of El Paso, TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Preferred Qualifications:
• Proven ability to solve problems utilizing common problem-solving methodologies/tools such as PDCA, DMAIC, 8D, A3, 5 Why, Fishbone diagrams, pareto charts, control charts, etc.
• Quality Management System and Six Sigma knowledge
• Proven ability to write technical documents such as procedures and specifications
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• ISO9001 or TS16949 Experience Support deployment of Eaton Quality System (EQMS)/ISO9001
• Lead internal systems audits by performing regular process and systems evaluations.
• Supervise Warranty Technicians, providing coaching and development to support continuous improvement in product and process quality
Specialized Knowledge:
• Demonstrate strong customer focus and decision-making skills while managing priorities, resolving conflicts, and driving results through effective problem-solving.
• Apply industry-specific quality standards and customer contractual requirements, including ISO, IATF, and other regulatory frameworks.
• Utilize inspection and testing methodologies to validate product and process performance, ensuring compliance with specifications and reporting outcomes.
• Lead and execute PFMEA, APQP, and Control Plan activities to proactively identify and mitigate risks in supplier processes.
• Analyze process capability using CPK and other statistical tools to ensure consistent quality and continuous improvement.
• Drive corrective and preventive actions (CAPA) using structured problem-solving tools to address nonconformances and prevent recurrence.
• Operate within EQMS platforms to manage quality documentation, audits, and supplier performance metrics in alignment with organizational standards.)
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)