Service Sales Support Engineer

Eaton's Engineering Services & Systems (EESS) Division is currently seeking a driven Senior Sales Support Engineer to spearhead proposal strategies and fuel growth across our cutting-edge power distribution service solutions in Menomonee Falls, WI! This is a hybrid role with approximately 25% travel throughout the region.

The expected annual salary range for this role is $67,500 - $99,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

• Lead all activities related to preparing technical pricing and commercial proposal quotations.
• Maintain proper communication with internal customers, including price and product feedback on both commercial and technical issues.
• Visit customer sites to address customer needs and gather technical inputs for accurate proposal recommendations.
• Track proposal and order hit rate activity, enabling field management and outside sales engineers to monitor for customer/channel partner effectiveness.
• Act as a division liaison with other Eaton divisions and plants and outside suppliers to identify solutions to customer needs in conjunction with engineering services offerings.
• Actively support Division Initiatives (Service Attachment Orders for New Equipment, power system engineering and power system automation offerings, Aftermarket Solutions, Extended Warranty Program, etc.)
• Provide ongoing updates regarding proposal activities and prepare Monthly Reports.
• Complete all required and recommended product and safety trainings
• Provide exceptional customer service to all stakeholders; putting in extra time as needed to meet customer and project deadlines.

• Bachelor's degree from an accredited institution OR minimum 1 years of electrical contractor estimating/proposal writing experience OR direct field service experience
• Possess and maintain a valid and unrestricted driver's license.
• No relocation benefit is being offered for this position. Only candidates residing within a 50-mile radius of Menomonee Falls, WI will be considered. Active-duty military members exempt from this geographical limitation.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

• Minimum 1 year of electrical industry field service, application engineering, estimating or proposal development experience.
• Engineering Degree (Electrical Preferred) or Business Degree with Engineering/Technical Experience or an Equivalency of 1 year hands-on field service experience and/or proposal generation experience specifically related to maintaining and modernizing electrical power distribution systems. Alternately a Certified Electrical Technologist (CET) with existing field service and/or proposal generation experience specific to our services.
• Experience with proposal development in both private sector and government bids; experience with proposal development for all of Eaton's end markets (Industrial, Commercial, Healthcare, Utility, Institutional and Government).
• Experience with government proposal procedures such as technical and price proposal separation, reps and certifications, and government evaluation factors.
• Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance; experience with risk evaluation and risk management.
• Estimating experience in substation and electrical system installations.

• Experience with Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Strong customer focus and communication skills (writing)
• Attention to detail
• Submit to periodic customer required background and drug screenings.