Senior Project Engineer - Hyperscale

Eaton's North American Sales division is currently seeking a Senior Project Engineer - Hyperscale. This is a remote role, and candidates must reside within the United States to be considered. The position supports multiple U.S. time zones and offers a great opportunity to contribute to hyperscale data center customers and help build the infrastructure of the future.

What you'll do:

The primary function of the Project Engineer is to serve as the technical liaison between the product lines, field sales and the customer during the execution of data center project orders. In this role, you will have technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue resolution. The Project Engineer leverages centralized resources to manage documentation and resolve issues and builds relationships across customers and Eaton facilities to deliver a successful project. You will work independently on daily tasks, taking direction from Project Manager, Sales Engineers, and the Project Management Organization (PMO) Management Team.

In this function you will:

• Develop and maintain relationships with internal and external customers in assigned territory.
• Interpret customer plans and specifications to provide accurate information on project orders.
• Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay.
• Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in the operations and escalating issues as required to management.
• Use Bid Manager for product configuration, changes and pricing.
• Provide technical support and follow through on warranty issues.
• Coordinate and interpret Plant Drawings
• Work closely with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers and the Documentation Team.
• Leverage centralized resources to create and manage project submittal and O&M documentation.
• Manage daily phone and email activity, providing directions, solutions and updates.
• Pursue continuous learning of products and applications related to engineered products.
• Take leading role in developing, mentoring, and monitoring on-the-job training for new and existing less experienced Project Engineers.
• Represent sales at customer witness tests, inspections, and on-board approval meetings/visits.
• Perform all other duties as required by Management.

• Bachelor's degree from an accredited institution
• Minimum 3 years of work experience in sales, sales support, or technical role
• Possess a valid and unrestricted driver's license
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation assistance will be provided for this role. Candidates must currently reside within the United States to be considered.

• Bachelor's degree in Engineering or other technical fields
• Electrical industry expertise and product knowledge
• Prior sales and/or sales support experience

• Possess technical sales aptitude, market knowledge, and electrical industry experience
• Capable of working independently and in a team environment, using strong communication and interpersonal skills
• Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships
• Possess necessary computer skills including Adobe Acrobat, AutoCAD, Bluebeam, Microsoft Office applications, construction/commissioning software (Procore, ACC, Nexus) and other product configuration tools
• Possess organizational, presentation, training, and planning skill
• Understand project management processes for supporting a project and take on a proactive approach in addressing open tasks or issues
• Ability to travel 10% of the time