Sales Supervisor

Eaton's Corporate Sector division is currently seeking a Sales Supervisor.

What you'll do:

Job Summary
Provide direction and manage day to day functions of the Customer Care Technical Support Center located in Queretaro, Mexico. This position must also work closely with support management in the various Eaton Care support locations including National Sales and Project Management Organization.

Job Responsibilities
• Lead and provide direction to multiple Inside Sales Engineer teams of the Electrical and Industrial Sector.
• Develop effective relationship with USA team that they're supporting
• Lead day to day activities within the EatonCare Inside Sales Engineer team.
• Drive the team to have quality interactions with customers and US counterparts to drive long term business growth
• Develop, and retain top quality sales employees, who excel at providing customer value through the execution of the sales processes, commercial savvy, and effective relationship building with customers
• Gain a deep understanding of the businesses supported so that this position becomes the escalation point for the team
• Ensuring their staff meets deadlines, complete necessary tasks and achieve sales goals.
• Drive productivity within the group by utilizing electronic tools to support efficient and profitable business growth
• Familiarity with the latest trends, technologies and methodologies for sales development, skills and results.
• Training employees and coordinating training for employees on the essential functions of the technical position
• Communicate with the customers as necessary and support escalations
• Possess and understands the sales process using sales techniques.
• Represent the sales team to cross-functional groups.
• Demonstrates and understand market trends, industry issues and knowledge of competitors.
• Set expectations for the team
• Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.

#LI-KL1

Qualifications:

Education level required
Bachelor's Degree in Engineering from an accredited institution required.

Years and area of experience required

• 3 to 7 years of experience managing people
• 3 to 7 years of experience on customer support, technical sales. (Electrical sector is a plus)

Technical knowledge

• Advanced English proficiency
• Experience with SAP, Vista and Salesforce (Is a Plus)
• Experience with Microsoft Office
• Strong customer service ethos with a track record of process improvement.

Skills:

• Drive for results
• Makes Decisions & Solves Problems
• Demonstrates a Collaborative Style
• Promotes and Champions Change
• Business Acumen
• Pursues personal development
• Strong work ethic, flexibility, and a desire to actively contribute to the group's successTeam player
• Fluent verbal and concise written, communication skills for successful performance of position.
• Strong analytical skills, logical thinking and process oriented

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Client-provided location(s): Santiago de Querétaro, Mexico

Job ID: Eaton-51046Queretaro

Employment Type: OTHER

Posted: 2025-09-17T18:37:18