Program Leader - Digital Integration Solutions

The expected annual salary range for this role is $83,250 - $122,100 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Our Digital Integration Solutions (DIS) group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. This team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI's and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation.

What you'll do:

The Program Leader role is critical to the success of our group, as this position is often the lead commercial contact for our customer base. The role is responsible for fostering a long-term business relationship with our customers. This position has a mix of project management, peer leadership, and financial accountability and will provide engineering and management support to teams of Field Service Representatives and Contractors. The Program Leader will assist the DIS Team Leader in developing short term business financial forecasts, implementing the annual profit plan, and developing cost estimates for proposals, change notices, and compiling negotiations.

In this role, you will:

• Use modern project and program management tools and techniques to aid in the execution of projects related to the engineering, procurement, and construction of electrical power monitoring systems (EPMS).
• Manage the DIS portion of awarded projects for electrical equipment and critical process monitoring, including working knowledge of electrical equipment design & installation, data center equipment, and communication protocols.
• Develop and maintain effective relationships with customers, support Sales with initial and follow-up quotations for customers, interface and coordinate with other plants and business units within the company and outside vendors to procure parts and services for the district.
• Provide customers with basic applications information via phone or on-site consultation
• Have full responsibility for all projects in the program and authority to complete them from inception to scope development, planning, execution, management of people and resources.
• Create clear and achievable cost, quality, and schedule objectives and follow these objectives through to successful completion.
• Estimate, prepare, submit, and manage change orders between customers and Eaton
• Plan, establish, maintain, and regularly update a project schedule on assigned projects
• Manage communication, and distribute documentation between Eaton and its customers
• Report, forecast, and present project financial activity to Eaton's management
• Provide direction to field personnel on as-needed basis
• Prepare, distribute, and follow through with project safety plan

Qualifications:

Basic Qualifications:

• Bachelor's degree from an accredited institution and a minimum of 1 year of experience leading and managing large ($250-700k) service engineering projects of complex scope, OR a minimum of 3 years' experience leading and managing large ($250-700k) service engineering projects of complex scope.
• Knowledge of EPMS software offerings, as well as associated products such as SQL and MS OS.
• Possess and maintain a valid and unrestricted driver's license.
• Legally authorized to work in the United States without company sponsorship.
• No relocation benefit is being offered for this position. Only candidates residing within a 50-mile radius of one of the work locations listed will be considered. Active-duty military members exempt from this geographical limitation.

Preferred Qualifications:

• Bachelor's degree in Electrical Engineering from an accredited institution
• PMP Certified
• Strong communication skills, both vertically and horizontally.
• Previous experience in coaching/mentoring of field personnel.
• Demonstrated ability to develop and maintain customer relationships and resolve complaints.
• Ability to quickly adapt to changing work environments.
• Experience commissioning electrical equipment in construction/data center/mission critical environment.

Position Criteria:

• Successfully complete and maintain compliance with Eaton's safety program and policies.
• Submit to periodic customer required background and drug screenings.
• In-depth knowledge of Eaton Power Monitoring software (Power Xpert, PowerNet, Foreseer, Brightlayer)
• Knowledge and practice of safety precautions related to working with automation and power management systems.
• Requires minimal supervision to manage the program's project schedules and backlog
• Strong organizational, project, time and task management skills, with use of personal computers and software systems to manage and track numerous priorities.
• Knowledge, understanding, and execution of long-term installation and service projects, including ability to develop and maintain project schedules
• Candidate needs to have a working knowledge of the overall sales function, customer channels to market, and negotiation techniques and must be able to assist in the generation of proposals and negotiations
• Contract and subcontract knowledge and experience
• Ability to implement project financial controls
• Responsibility for project profit, loss, and forecast
• Knowledge and skills to manage project scope changes
• Ability to improve subcontractor inefficiencies and manage subcontractor budgets
• Demonstrated ability in verbal and written communication skills; communicating technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
• Demonstrated leadership and coaching/mentoring ability.

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You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.