Product Specialist- Residential and Light Commercial

Our commitment:
We are not just about business; we are about making a difference. We focus on enhancing lives and protecting the environment with our products and services.

What will you do?
As a Product Specialist, you will be a key member of our Marketing Team, supporting Eaton's sales staff, channel and retail partners, and customers from pre-sales through post-sales. You will serve as the go-to expert for our loadcentres and breakers product family-providing technical guidance, managing product lifecycle activities, and driving strategic initiatives.
This role offers a unique opportunity to collaborate with global teams, lead product launches, and shape the future of our residential offerings. You will also support pricing reviews, maintain ERP systems, and develop impactful marketing collateral.
Joining Eaton means being part of a dynamic, customer-focused environment where your contributions directly influence product success and customer satisfaction.

Qualifications:

Basic Qualifications:
• Bachelor of Science Degree in Electrical or Mechanical Engineering or Electrical Engineering Technologist Diploma or equivalent.
• 3 years' experience in the electrical industry either in technical support, product specialist, sales or customer service role.
• Must be legally eligible to work in Canada without company sponsorship now and in the future.
• No relocation provided.

Preferred Qualifications:
• Technical Professional Designation (P.Eng., CET, C.Tech.).
• 5 years of experience in sales, marketing or engineering.

• Good command of the French language (verbal and written skills).

Position Criteria:
• Excellent communication, organizational and interpersonal skills.
• Excellent presentation skills.
• Demonstrated problem-solving ability.
• Ability to learn market influences.
• Customer service skills.
• Ability to work effectively in team environment and independently.
• Product management and marketing skills.
• Manufacturing / operations awareness, understanding, and financial impact to product line performance.
• Demonstrated project management ability.
• Understanding of power distribution and/or electrical machine control systems, applications, and their associated components.
• Knowledge of MS Office; with strong experience with Outlook, PowerPoint, and Excel.

What Will Make You Successful?

Success in this role comes from being a proactive and knowledgeable product champion for Eaton's loadcentres and breakers. You will lead new product launches and collaborate with global teams on development initiatives, while serving as the primary contact for Eaton sales teams, EatonCare, and all internal and external customers.

Your ability to provide technical support-including product applications, CSA code guidance, and troubleshooting-will be key. You will also drive the creation and upkeep of marketing collateral such as catalogues, presentations, and product aids.

Working closely with sales and retail partners, you will deliver timely quotations, support pricing and stock queries, and ensure accurate product representation across digital and physical platforms.

Day-to-day success includes managing customer requests, warranty support, and ERP updates in systems like Oracle, Global Vista, and PDH. Your role also involves delivering product training and contributing to strategic and profit plan objectives for the residential and light commercial portfolio.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Client-provided location(s): Burlington, Canada

Job ID: Eaton-49417Burlington

Employment Type: OTHER

Posted: 2025-08-21T18:37:20