Location: on-site Slough
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We're in the business of empowering people, and that includes you. Your journey here is not just about a job; it's about a shared vision for a brighter, more sustainable future.
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We are looking for an Order Coordinator who will be managing Eaton's PQ service orders with key aspects of the role being: order entry, customer, supplier & service provider co-ordination, inbound & outbound freight management & stock-level management, customer invoicing and maintenance of accurate financial & order planning records.
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The individual will be expected to liaise with customers, internal production facilities/stakeholders & leadership to support in time delivery.
What you'll do:
- Communicate with customers and suppliers of all levels from functional contributors to business leaders.
- Co-ordinate and manage complex issues with multiple suppliers, partners and stakeholders.
- Work collaboratively with other Eaton teams including purchasing & service scheduling, along with external suppliers to forecast, co-ordinate orders effectively.
- Provide feedback on process improvements, and support those changes to improve team efficiency.
- Working on process improvements within the Service Order Management team.
- Follow processes and procedures, including:
- Maintaining a complete and accurate order documentation record to support accurate planning & financials.
- Creating and submitting invoices in line with order conditions and delivery schedules.
- Raising sales orders on SAP in line with order conditions and delivery schedules
- Raising Work Orders and PO requests in Salesforce
- Ensure that any and all potential risks/exposures are escalated immediately
- Scheduling / updating delivery information with the customer and sales manager.
- Customer queries
Qualifications:
- Minimum 5 GCSE, Grade C or above
- Previous experience in an Order Management / Project Administration role is must.
Skills:
- Electrical industry experience desirable but not required.
- IT knowledge: Microsoft Office, including Excel at an intermediate level, SAP & Salesforce experience would be an advantage.
- Good communicator
- Practical problem solver, able to work independently and as part of a team.
- Able to plan, organise, prioritise and document actions.
What We Offer:
- We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.
- We make your aspirations matter - Eaton encourages internal promotion, whenever possible.
- We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happened.
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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.