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What you'll do:
Act as the Operations point of contact for allocated for demand, including customer forecast and repairs as appropriate
Responsible for ensuring that all of the necessary actions required to satisfy demand is completed to cost and schedule. This may includes supporting the provision of stock to meet contractual turn around times whilst optimizing stock levels
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Core Competencies:
- Customer orientation - Intermediate
- Influence & Communication - Intermediate
- Managing Time & Priorities - Intermediate
- Initiative & Drive - Advanced
- Detailed Scheduling & Planning - Intermediate
- Supply Chain Logistics - Advance
Skills:
- Liaise closely with the Customer Services Representatives / Commercial and other functions to ensure all customer orders are loaded with the appropriate lead time etc.
- Take responsibility for identifying and where possible resolving all problems with fulfilling demand to schedule and cost
- Pro-actively manage schedule dates and drive towards satisfying customer request dates
- To actively create and manage information that allows demand to be tracked and progressed through Operations
- Provide input into weekly and monthly reports as required
- Support improvement strategies within Operations that ultimately support improvements to delivery performance, inventory and reduce costs
- Liaise closely with Procurement and other warehouses to ensure that Operations are able to deliver to committed due dates
- Liaise with Manufacturing Engineers to ensure that there is no ambiguity in the Bill of Materials
- Where appropriate compile strip and survey reports as requested by customers
- Lead/attend drumbeat reviews to ensure timely progression of all tasks associated with progressing demand through the business
- Ensure performance development reviews are completed and acted upon
- Generate and upkeep necessary KPI's and performance board information
- Release and control of work orders including management of part requirements and start dates and works order exception messages
Qualifications:
Degree (BSc/BEng/MEng) or Equivalent In-role Experience
The successful applicant will be in contact with US ITAR controlled technology, goods and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.