Key Account Manager, Data Center

What you'll do:

The primary responsibilities of this position are to provide day-to-day account management and business development of Eaton's hyperscale data center customers.

A. Leads the day-to-day interaction with these named accounts for all aspects of Eaton. They will be the face of Eaton in front of all titles and roles within the customer.
B. Proactively manages current and future business with the named accounts
C. Assumes all account management and business development duties for each named account. This includes but is not limited to:
a. Proactive meetings for current and future business
b. Addresses any short- and long-term concerns and issues
c. Manages a pipeline and forecast for each named account, as well as an overall pipeline and forecast for Eaton's APAC business
d. Takes the commercial and relationship lead in responding to RFP, RFT's and RFI's
e. Participates in formal and informal meetings
f. Hunts for new business within these named accounts
D. Assists all countries in the APAC Region to resolve issues, help drive business and be the gateway into local hyperscale customer teams
E. Assumes role as the point of escalation for hyperscale customers where required
F. Works closely with Eaton global data center teams, especially the relevant GAM's (Global Account Manager's)
G. Organises and participates in QBR's (Quarterly Business Reviews) with each hyperscale customer
H. Works closely with applications engineering, bid management and service teams to ensure a seamless customer experience.
I. To be committed & responsible for Quality Management System: