Key Account Manager - Data Center

What you'll do:

As Key Account Manager - Data Center you will establish, protect and grow Eaton product & services business within specified accounts. As such be responsible and accountable for orders and revenue attainment goals within assigned accounts. You will build insight and relationships with client organisation(s) with a view to identifying their operational challenges and needs. You will utilize Eaton expertise and resources to generate high, value added, engineering and commercial proposals. To secure orders which create a profitable, sustainable growth business. To manage & communicate effectively the business conducted between both organizations.

Job Responsibilities:

• Establish, Own, Execute and continuously develop an agreed & sponsored commercial Account Plan
• Identify & build positive relations with all account decision & influencers who impact current or future business with Eaton
• Deeply understand and be able to articulate the client buying process.
• Identify & engage in revenue opportunities within defined Account(s).
• Understand & Capture the clients challenges & requirements in relation to Eaton portfolio/offerings.
• Use personal & internal resources to develop proposals that meet/exceed client requirements.
• Follow the client buying journey / process so as to commercially respond & offer proposals.
• Oversee the effective handover to post sales service & customer support teams.
• Maintain an ongoing oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
• Be highly knowledgeable of the clients business, commercial condition, structure, strategy, operations and challenges. In order to articulate this in terms of opportunity, growth, risk with respect to Eaton business
• Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.
• Be an effective advocate and communicator of the benefits in supporting the account within Eaton organisation
• Be an effective advocate and communicator of the benefits in supporting Eaton within client organisation
• Collaborate effectively with other account and sales colleagues related to the account at national & global level
• Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.
• Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, PLM, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.
• Gain leadership & executive team awareness and support & resources for business with the client. And facilitate exec engagement when requested/approved.
• Request & Support marketing campaigns & activity that can promote Eaton to Client relations and business

• Education level required : BSc/ MSc in Electrical or Mechanical Engineering
• Years and area of experience required : 3 or more years of sales and or technical role in the Data Centre, IT or Telecom Infrastructure Industry

• Electrical or IT technical qualification/certification. Shall have worked directly on data center or critical power infrastructure projects
• Shall have significant sales engineering training / certification
• Strong Communicator, Team oriented
• Fluent in English

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
• Work in a company that is commitment to Inclusion & Diversity and Sustainability
• Annual mentoring program, Eaton University, a reward, and recognition system
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
• Strong, agile and diverse team locally and globally
• Strong processes and state-of-the-art systems and tools
• Structured employee development processes, open feedback culture with development plans
• Detailed induction support and well-structured onboarding
• Balance your work and life with a hybrid worktime model
• Health Insurance and a company car for this role