IT Business Relationship Manager, Electrical Sector Americas

As an active member of the DIT, CPS, and EESS Leadership Teams, you play a vital role in aligning IT strategies with customer goals, consistently advocating for the customer. You ensure that your customers understand and align with IT strategies and guiding principles. You are responsible for identifying and eliminating projects that don't align with IT strategy, offer limited business value, or duplicate existing enterprise solutions. You make sure that all solutions support and adhere to architectural standards, and when no standard exists, you collaborate with the architecture team to establish one. You are accountable to your customers for the success of service providers and serve as a trusted advisor, introducing innovative ideas and technologies. Through the BOC, you influence IT structures that support your customers across value chains, development, and production support.

What you'll do:

What you'll do:
• Identify opportunities, projects, builds consensus across customer base and IT, develops business cases to secure funding, Spans multiple business functions.
• Ensure scope of projects are well-defined for transition to delivery Value Chains
• Ensure all stakeholders are engaged, projects are completed and return on investment is realized
• Review escalated issues for scope and clarity, vetting, documenting and routing through the appropriate support mechanisms
• Delivery assurance of medium and large-sized initiatives leveraging the Value Chains
• Ensure effective level of support for existing systems/processes
• Ensure significant projects are delivered effectively and reliably to meet the strategic business objectives, acting as Decision Gate Committee (DGC) members
• Ensure all stakeholders are engaged, projects are completed and return on investment is realized
• Directionally aligned to a small business or a large functional group within a business
• Demonstrates Financial Acumen through Capital Appropriation Request (CAR) preparation, budget management and profit planning
• Directionally aligned to President/SVP/VP/GM level leadership and possibly in more than one region
• Perform vendor management and contract, negotiations and reviews
• Participate as a member of IT Strategic Plan councils
• Lead complex process and organizational change management.

Qualifications:

Basic Qualifications:
• Bachelor's Degree from an accredited institution.
• 10+ years of professional experience in IT business relationship management, IT Application management, or related IT positions.
• Minimum 2+ years ERP and Manufacturing application experience.

Preferred Qualifications:
• Experience within the electrical or power distribution industries preferred.
• Experience and understanding of service business models.
• MBA or other advanced degree from an accredited institution.
• Experience leading projects in a global/multinational setting.
• Comfortability within SAP/ERPs including navigating implementations and upgrades

Skills:
• Advanced understanding of IT industry trends and applicability to operations.
• Advanced to SME understanding of integration and impact points of involved systems globally for a division or function.
• Intermediate understanding of IT industry trends and applicability to operations
Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• High level of adaptability and resilience in the face of change.

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $141000.03 - $206800.04 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.