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Global Quality Systems and Processes Manager

6 days ago Syracuse, NY

Eaton's EPG CHD HQ division is currently seeking a Global Quality Systems and Processes Manager. This is a remote position for candidates based in the United States. Relocation is not provided for this role.

The primary function of the Global Quality Systems and Processes Manager is to manage all aspects of quality assurance and control within an organization affected by developing, implementing, and maintaining quality management systems, policies, and procedures to ensure compliance with industry standards, regulatory and customer requirements. Responsibilities include setting quality objectives, monitoring performance metrics, driving continuous improvement initiatives, collaborating with cross-functional teams to optimize processes, addressing quality issues, enhancing product quality and customer satisfaction, ensuring products meet established standards of quality, reliability, and performance, developing and implementing quality control systems, monitoring production processes, conducting regular audits, and providing training and support to the quality assurance team and other staff members. This position has responsibility and authority of Quality System Management representative. The secondary function of this role manages the processes and skills needed to build a strong quality skill set inside and outside of the quality organization.

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The expected annual salary range for this role is $123750.0 - $181500.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

1. Certifications:

  • Ensures that processes needed for an ISO-9001/ATEX/Marine/QAR/CAP and Eaton Quality System based quality management system are established, implanted and maintained to ensure compliance across GEIS Global manufacturing facilities

2. EQMS Deployment:

  • Leads the deployment of Eaton Quality System policies in local QMS
  • Establishes effective processes, procedures and methods for the areas of: Control of Documents, Control of Records, Management
  • Review, Corrective and Preventive actions, and Internal Audits. Including a shared learning of all findings and comprehensive root cause and corrective action for all findings.

3. EBS Deployment:

  • Champions the deployment of elements of the Eaton Business System related to assessment (EBSA/OpA EQMS)

4. Building Organizational Capability:

  • Builds Organizational Capability by executing development plans and providing needed training to personnel inside and outside of the quality organization
  • Ensures the structure and training strategy needed to maintain quality auditors and internal audit schedule at all facilities

What you'll do (continued)

5. Performance Analysis and Recommendations to top management:

  • Reports to top management on the performance of the quality management systems and any need for improvement. This includes the structure and training strategy needed to maintain quality auditors and internal audit schedule adherence at all facilities.
  • Analyze division performance in Quality System procedures and drive improvements in not robust elements
  • Executes Quality Line Side Reviews to identify gaps in current quality procedures, improve, standardize and re-implement them across the Business

6. Strategic Planning:

  • Supports the development, implementation, sustainment and improvement of division-wide Quality System strategy
  • Supports the execution and deployment of the defined Strategic Quality Plan in conjunction with Plants leadership
  • Ensures the promotion of awareness of customer requirements throughout the organization and strategic plan to meet those requirements

Qualifications:

Basic (Required) Qualifications:

  • Bachelors Degree in Engineering from an accredited Institution
  • Minimum of seven (7) years of experience in Quality Assurance / Quality Management Systems and processes management.
  • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc.

Preferred Qualifications:

  • Quality Tools & Methodologies - Problem Solving (8D, 5-Why, Root Cause Analysis), Measurement System Analysis & Calibration, APQP Core Tools (FMEA, Control Plans, Process Capability Studies, PPAP) Inspection principles, Auditing Principles, Statistical Process Control)
  • Quality Systems - ISO-9001:2015 Lead Auditor, Eaton Quality System,
    Leadership Skills - Customer relationship management, Supplier management and development, accomplishing objectives through others, front-line leadership.
  • Other Technical Skills - SAP, Minitab, Microsoft Office, Calibration tools
  • Knowledgeable in QMS industry standards (Example: ISO 9001:2015, and Automotive industry Core Tools (APQP and CP, FMEA, SPC, MSA) and PPAP
  • Audit skills in Quality and Business Management Systems (auditor, examiner, assessor)
  • Engineering Professional Degree

The application window for this position is anticipated to close on 8/11/2025.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Client-provided location(s): Syracuse, NY
Job ID: Eaton-48794Syracuse
Employment Type: OTHER
Posted: 2025-08-06T15:40:07

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)