Field Service Product Owner

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power - today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're accelerating the planet's transition to renewable energy and helping to solve the world's most urgent power management challenges. Eaton was founded in 1911 and has more than 92000 employees around the globe. In 2024, we generated $25 billion in sales and we served customers in more than 160 countries.

Our EMEA Business Service Center (BSC) in Budapest is Eaton's largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.

We make what matters work.

Field Service Product Owner


This is a hybrid position (3/2), based in Budapest (Hungary).

What you'll do:

The Field Service Product Owner leads the strategy, development, and delivery of Eaton's Field Service digital products. This role is responsible for maximising product value by defining the vision, managing the roadmap, and prioritising the backlog in alignment with business goals and customer needs.

Working on high-impact, complex products, the Product Owner collaborates with senior leaders to influence strategic direction and communicates progress at the executive level. The role involves managing a cross-functional team of analysts, engineers, and other product professionals, ensuring delivery through Agile practices and continuous improvement.

• Define and champion the product vision, roadmap, and backlog
• Translate business objectives into epics, features, and user stories
• Manage product funding, budget, and team capacity
• Lead and coach a team of IT professionals to deliver business outcomes
• Collaborate with stakeholders to define KPIs and ensure customer-centric development
• Oversee product release planning, sprint goals, and operational governance
• Ensure product stability, support, and compliance with data, policy, and cybersecurity standards
• Drive process excellence using Agile, Lean, and DevSecOps methodologies
• Act as a functional expert in Field Service and Salesforce platform capabilities
• Manage vendor relationships and contracts to support product strategy
• Promote secure development practices across the product lifecycle

• Bachelor's degree required; advanced degree preferred
• Fluent English (C1 level)
• 5+ years' experience as a Product Owner or in a similar role, with a solid background in complex technology projects (e.g. analyst, project manager, engineer, BRM, or programme lead)
• Prior people management experience is a plus with proven ability to lead and develop teams
• Strong expertise in product management and modern delivery practices
• Hands-on experience with Agile, Scrum, and/or Kanban methodologies
• Familiarity with DevSecOps and secure development lifecycle principles
• Solid understanding of software development concepts: code management, test automation, APIs, microservices, and cloud services
• Knowledge of Salesforce and Field Service capabilities, including Eaton's functional domain
• Skilled in executive-level communication and stakeholder engagement
• Experience with design thinking, lean product/portfolio management, and roadmap planning
• Data-driven decision-making mindset and financial/budget management skills
• Passion for delivering exceptional customer experiences
• Comfortable working across global teams, cultures, and organisational boundaries

• Flexible Work & Benefits: Hybrid work model, annual bonus, cafeteria allowance, private medical and life insurance, eye-glass refund, AYCM partnership, and our internal reward system (E-Stars)
• Wellbeing Support: Access to comprehensive programmes designed to support your physical and mental wellbeing
• Family-Friendly Culture: Policies and spaces that promote work-life balance, including a family room, multi-prayer room, stretching room, and chill room
• Career Growth: Strong focus on internal mobility, continuous learning, and peer coaching to support your professional development
• Dog-Friendly Office: Bring your furry companion to work
• Wellness Activities: Join regular company yoga sessions to stay fit and relaxed
• Social Responsibility: Be part of a company committed to making a positive impact
• Employee Recognition: Celebrate your contributions on Employee Appreciation Day