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Field Service CPDI Technician

Today Santa Ana, Costa Rica

What you'll do:

Eaton's Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of filed services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today's cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

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The Critical Power and Digital Infrastructure (CPDI) organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization.

Job Responsibilities

A. Provide customer and field service support and consultation such as acceptance testing, commissioning, and troubleshooting to low and medium voltage CPDI systems (UPS); advise customers and provide best technical solution to solve the customer issues; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.

B. Skilled proficiency in the following):
- Basic Test Equipment Operation
- Basic Troubleshooting Techniques

Qualifications:

Fundamental

  • Electrical-related Technical Diploma.
  • 5 years of experience in the electrical field.
  • Experience evaluating and servicing electrical distribution or control systems.
  • Strong computer skills.
  • High proficiency with PC tools, including:
    • Microsoft Applications
    • Project management software (AutoCAD, MS Project, and other risk-management tools)
  • Willingness to travel and work on holidays, weekends, night shifts, and extended shifts when required.
  • Proven experience working with power distribution equipment or critical power systems (CPDI - Critical Power & Digital Infrastructure), such as:
    • UPS
    • PDUs
    • Backup power solutions
    • Digital power infrastructure
    • Data center electrical systems
  • Knowledge and practice of safety precautions related to electrical and electronic equipment (e.g., UPS).
  • Understanding of the company's and competitors' electrical, electronic, and mechanical products and services.
  • English level B2 (C1 is a plus).


Desirable


  • Experience in project development and estimating.

#LI-RS6

Skills:

Soft skills / Habilidades blandas
• Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Submit to periodic customer required background and drug screenings.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
• Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.

Client-provided location(s): Santa Ana, Costa Rica
Job ID: Eaton-61147SanJose
Employment Type: OTHER
Posted: 2026-03-20T18:44:19

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)